Transport for London (TfL) Case Study
Transport for London transforms its operations, realizing significant cost savings while reducing traffic congestion and raising revenue for future projects.
Unilever Europe Case Study
Learn how IBM contributed to Unilever’s transformation journey towards enhancing business resiliency and driving sustainable cost-effectiveness
GM fuels corporate-wide hiring efficiencies
Read how General Motors is accelerating their talent acquisition with innovation recruitment outsourcing.
Yahoo Case Study
Rapid time to market powers a competitive advantage for Yahoo!
IBM helps Intuit transform their key business processes to achieve long term growth and profitability
Southwest One Video
Southwest One transforms customer service while reducing costs
Korea Exchange Bank Case Study
Procurement outsourcing helps Korea Exchange Bank focus on banking and growth
American Airlines Case Study
American Airlines takes a fresh approach to servicing employees
IBM Human Resources Outsourcing Story
IBM HR rises to the transformational challenge
What Others Think
Everest names IBM Procurement Outsourcing Market Star Performer
Everest names IBM Finance & Accounting Outsourcing Market Star Performer
Gartner MarketScope for Comprehensive HR BPO rates IBM as “Strong Positive”
Gartner ranks IBM a Leader in the 2011 Worldwide Customer Management Contact Center BPO Magic Quadrant.
Reshaping Services, A plan for partnership - How business process outsourcing can play a major role in reshaping public services.