Client Success

Transport for London (TfL) Case Study

Transport for London transforms its operations, realizing significant cost savings while reducing traffic congestion and raising revenue for future projects.

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Unilever Europe Case Study

Learn how IBM contributed to Unilever’s transformation journey towards enhancing business resiliency and driving sustainable cost-effectiveness

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GM fuels corporate-wide hiring efficiencies

Read how General Motors is accelerating their talent acquisition with innovation recruitment outsourcing.

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Yahoo Case Study

Rapid time to market powers a competitive advantage for Yahoo!

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Intuit Video

IBM helps Intuit transform their key business processes to achieve long term growth and profitability

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Southwest One Video

Southwest One transforms customer service while reducing costs

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Korea Exchange Bank Case Study

Procurement outsourcing helps Korea Exchange Bank focus on banking and growth

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American Airlines Case Study

American Airlines takes a fresh approach to servicing employees

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IBM Human Resources Outsourcing Story

IBM HR rises to the transformational challenge

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What Others Think

Everest names IBM Procurement Outsourcing Market Star Performer

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Everest names IBM Finance & Accounting Outsourcing Market Star Performer

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Gartner MarketScope for Comprehensive HR BPO rates IBM as “Strong Positive”

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Gartner ranks IBM a Leader in the 2011 Worldwide Customer Management Contact Center BPO Magic Quadrant.

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Reshaping Services, A plan for partnership - How business process outsourcing can play a major role in reshaping public services.

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