IBM Global Process Services

Business Process Innovation


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Client Success


L’Oréal USA experiences the beauty of cost savings with an IBM solution

IBM Global Process Services streamlines indirect procurement, improving purchasing efficiencies


Animas uses IBM advanced analytics to speed revenue cycles

Animas, a division of Johnson & Johnson, uses IBM advanced analytics to speed revenue cycles.


Transport for London (TfL) Case Study

Transport for London transforms its operations, realizing significant cost savings while reducing traffic congestion and raising revenue for future projects.


Unilever Europe Case Study

Learn how IBM contributed to Unilever’s transformation journey towards enhancing business resiliency and driving sustainable cost-effectiveness


GM fuels corporate-wide hiring efficiencies

Read how General Motors is accelerating their talent acquisition with innovation recruitment outsourcing.


Intuit Video

IBM helps Intuit transform their key business processes to achieve long term growth and profitability


Southwest One Video

Southwest One transforms customer service while reducing costs


IBM Human Resources Outsourcing Story

IBM HR rises to the transformational challenge



What Others Think


Everest Group PEAK Matrix rates IBM as leaders in Recruitment Process Outsourcing 2014.


IDC Names IBM as a Leader in the IDC HRO MarketScape


HfS names IBM as a market leader for BFS BPO in the Business Services Outsourcing in Banking and Financial Services: 2013 Market Report.


Gartner MarketScope for Comprehensive HR BPO rates IBM as “Strong Positive”

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