A better mobility strategy

In today’s always-on mobile workplace, cognitive technology is critical to employee efficiency and business success.

Get the e-book Schedule a consultation

Mobility is about putting business in motion, with anyone, anywhere, anytime. Our award-winning services solutions help clients set their multi-device mobile strategy, re-imagine their interactions with customers and seamlessly integrate mobile into their traditional workplace. Mobility services are part of IBM Services Platform with Watson, so you infuse automation and cognition into your flexible, secure, mobile environment to unleash a new way of doing business.

Mobility is about putting business in motion, with anyone, anywhere, anytime. Our award-winning services solutions help clients set their multi-device mobile strategy, re-imagine their interactions with customers and seamlessly integrate mobile into their traditional workplace. Mobility services are part of IBM Services Platform with Watson, so you infuse automation and cognition into your flexible, secure, mobile environment to unleash a new way of doing business.

6M+

Mobile devices under management

750+

Patents for mobile innovation

1000s

Thousands of employees supporting mobility and workplace clients globally

250+

Business Partners working with IBM to deliver mobile solutions

170

Countries supported by 40 call centers in over 4 dozen languages

Services we offer

Infrastructure Consulting Services

Delivers a strategy and roadmap to accelerate a mobile-ready infrastructure inclusive of security, devices, networks, and mobile application platform.

Collaboration Services

Delivers a set of software, platforms and services to improve productivity and communications through email, text, voice and video on mobile devices.

Workplace Support Services

Put your users in charge of where, when and how they receive support, personalized for them.

Workplace Support Services with Watson

Delivers high quality service desk services with analytics to reduce and resolve incidents more efficiently with multiple service options for any device.

Managed Mobility Services

Delivers services to securely access and manage enterprise mobile devices and app stores which reduces risk and complexity of managing BYOD and corporate mobile devices using flexible delivery models; on-premise, managed or cloud.

Managed Mobility Services for Mac

Designed to help large enterprises incorporate Mac within their IT infrastructures. This new offering complements IBM enterprise services supporting iOS devices, including iPad and iPhone, creating a comprehensive suite of services for enterprise deployment and management of Apple products.

Device Procurement and Deployment Services

Delivers services to plan, procure, image, deploy and manage the lifecycle of any device for the enterprise to reduce cost and complexity.

Mobile Virtualization Services

Delivers software and services to securely access and manage end points and applications to improve productivity and security of mobile apps and devices using flexible delivery models; on-premise, managed, or cloud.

Case Studies

Launching a large scale enterprise Apple deployment with Mac@IBM

The Mac@IBM team deployed approximately 50,000 Apple devices by the end of the program's first year . . . and is expected to pay significant dividends.

Kochi Medical School Hospital improves care quality with mobile computing solutions and desktop cloud services that also drive productivity.

Resources

A digital workforce needs to be able to manage multiple devices across the organization and support their workforce across multiple devices. We have selected some thought leadership pieces from experts like Gartner, Forbes and Forrester and IBM experts to share how the digital workforce is always in motion and organizations should be ready for the cognitive frontier.

Digital Workplace Solutions

Transform your office into a secure, collaborative and highly productive environment.

4 Key Trends Affecting Mobile Infrastructure Strategy

Let's Talk: Windows 10 Migration On Demand Webinar

Sign up for the IBM Windows 10 Migration Webinar. Learn how the strong IBM Microsoft alliance assists clients with their migration needs and helps clients avoid common challenges.

See more resources

The Individual Enterprise: How mobility redefines business

Consider the true potential of mobile

2016 Gartner Magic Quadrant for Managed Mobility Services

IBM only vendor to be named to Leaders Quadrant three years in a row.

The Total Economic Impact of IBM Workplace Support Services

IBM commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the potential return on investment enterprises may realize by deploying IBM Workplace Support Services.

A new direction for IT user support

Enabling an omnichannel experience in the cognitive era

The Ottawa Hospital

Transforming healthcare with mobile

Is your IT organization ready for the Internet of Things?

Learn how to prepare and profit

What about ITaaS?

Think of ITaaS as an approach to digital services using a hybrid cloud infrastructure. It helps you run every workload in its optimal place – at optimal cost and business performance. And you no longer buy parts, but rather compose services in self-serve and pay-per-use models.

Experts

Piero Chiodo

Piero Chiodo

Vice President, Global Client Care Services

Gregg Smith

Gregg Smith

Mobility Center Of Excellence - Mobility & Client Services SSA

Niki McKenna

Niki McKenna

Workplace Support Services Strategy and Offering Manager


Piero Chiodo

Carol Zichi

Global Offering Manager, GTS MobileFirst Portfolio Strategy

Schedule a no-cost consultation with one of our highly-skilled, experienced IBM Experts.