IBM SmartCloud Email Management Express provides the flexibility to choose from a broad range of advanced capabilities, including email continuity, recovery, and archiving, business outage and disaster notification and collaboration. You can take advantage of proven, cost-effective service options that can help you maintain employee productivity during a disruption or disaster—whether accessing email through a desktop, or through wireless devices such as the BlackBerry handheld—as well as help you easily capture, store and find vital historical email for legal discovery purposes, while potentially reducing primary email storage by up to 80 percent. In the event of a disaster, you can enable two-way communication through email, short message service (SMS), fax and voice. By choosing email management from IBM, you can gain the freedom to determine which services and options fit your unique needs, environment and budget.
Delivering advanced email management service options
From technical failures to disasters and maintenance, planned and unplanned email outages are inevitable. And when they happen, the difference between business-as-usual and serious damage to your organization’s overall productivity, profitability and reputation can come down to your ability to protect the lines of communication and retain historical emails for legal discovery and regulatory compliance.
IBM SmartCloud Email Management Express offers an expanded portfolio of integrated email continuity and recovery, archiving and business outage and disaster notification services to help you protect, archive and access your organization’s email in the event of a disruption or legal discovery requirement. Leveraging a common service platform to make efficient use of storage and infrastructure, email management express supports both Microsoft® Exchange and IBM Lotus Notes® software and runs on a variety of operating systems, in a wide range of IT environments.
Facilitating highly reliable, continuous access to email
During both planned and unplanned outages, our comprehensive, cloud-based standby email system can be activated in minutes to help ensure email is continually accessible and messages are not lost or bounced back. Optional services help ensure wireless devices, such as BlackBerry devices, can also continue to send and receive email, with full access to contacts and calendars.
Once the outage is resolved, email management express can help recover and restore email messages to the primary email system using automated capabilities that simplify the process by allowing you to choose whether to recover by message, user, storage group or server. Unlike traditional backup methods, our email recovery service can help you nearly eliminate any data loss by enabling the recovery of messages sent and received since the last good backup.