There are more ways to communicate than ever before and as those methods continue to proliferate, so does the need to integrate all of the communications technologies -- whether voice, data or video -- so you can improve productivity, facilitate collaboration, reduce costs and increase operational flexibility.
Unified communications can make this possible. But without the right expertise and business strategies, they can be expensive and challenging to deploy.
IBM can offer global delivery, extensive experience and a one-stop solution for your unified communications needs. Through our Converged Communications Services, we provide consulting, integration, deployment and management services that are designed to help you:
What we offer
Chart a cloud-based course for your unified communications strategy
Design and deploy an IP-based contact center infrastructure to replace a legacy call center to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
Design, integrate and deploy an infrastructure that will help you reduce the costs of managing and maintaining separate voice and data networks, support today's advanced IP telephones and optimize savings through a managed delivery service.
Take advantage of expert planning, design, deployment, tuning and management services for an effective converged communications network.
Design and deploy a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
Boost productivity and reduce operational complexity and costs with the design, deployment and on-going management of a unified messaging solution
Enhance productivity and reduce costs with a desktop video solution
Realize significant productivity gains and cost savings with a telepresence video collaboration solution from IBM
Leverage IBM expertise to implement a private UC cloud solution
Reduce costs and enhance collaboration with a SIP-based infrastructure
Support improved collaboration with reduced need for business travel
Enhance business collaboration with near end-to-end deployment, consolidation, monitoring and management services of unified communications
Help improve business collaboration and reduce cost and complexity