Converged communications services - IP telephony and managed IP telephony

Reduce the costs of managing and maintaining separate voice and data networks

IBM Converged Communications Services - IP telephony and managed IP telephony provide the design, deployment and management services necessary to prepare your network to handle voice, data and video over one, high-speed platform, helping to enhance efficiency and business value.

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Service detail

Smart ways to save money

IP telephony services from IBM can help you design a network to handle voice, data and video over one, high-speed platform to reduce your annual recurring telephony costs 20 to 40 percent. Typical payback is within 12 months.

IBM can help you design, deploy and manage an IP telephony infrastructure that can help reduce the costs associated with managing and maintaining separate voice and data equipment and networks, and increase the productivity of your employees. IBM Converged Communications Services - IP telephony focuses on network preparation and design and the deployment of desktop IP phones, PC softphones, voice over wireless local-area-network (LAN) phones, and person-to-person video telephony - all of which form the foundation for innovative converged communications environments.

Delivered by trained and experienced network consultants, architects and specialists, IP telephony services can provide end-to-end lifecycle services for IP telephony solutions. We can assess your needs, help you identify the available alternatives, and create an IP telephony solution architecture and design, as well as develop a proposal for implementation.

When you're ready to implement your design, our experienced network integration and deployment services team can draw on our extensive project management and subject matter expertise to put your solution into a production environment. And our managed services can deliver around-the-clock, proactive monitoring, management and maintenance of your infrastructure with a help desk to support you, even across globally distributed locations in multiple languages.

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