Service detail
Components of the Genelco SaaS Model may include a variety of back-end administration solutions and front-end Web portals based on processing needs. System “rental” includes a base charge and a per-policy fee based on the number of policies or certificates on the system.
In addition to having access to the system, organizations using the SaaS model have access to a wide range of bundled services to keep a business running. This may include day-to day technology support related to a hosted environment including data backups, off-site storage of backup media and basic access to contracted recovery sites. Major infrastructure includes Internet access, firewall, virus protection VPN facility, midrange and Intel servers, help desk support and data server capacity.
Various consulting services are also available to organizations including implementation, conversion, modification/customization, integration, project management and business consulting.
While all of these services are provided by our expert technicians, your company is responsible for verification, acceptance and certification of the system.
