InterConnect

InterConnect

 

Cognitive technology platforms think and run themselves. Meet the people and technologies making it happen.

Cognitive technology platforms think and run themselves. Meet the people and technologies making it happen.

Visit IBM Services in Booth #406 for demonstrations and discussion.

Visit IBM Services in Booth #406 for demonstrations and discussion.

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Attend

Attend

IT as a Service provides a way for you to deploy IT solutions in different, flexible combinations so they fit your differing needs. Let's talk about how you can leverage an IT as a Service platform infused with cognitive and automation to best deploy and utilize your IT solutions.

Consult 1:1 with IT Services Experts

Speak with IBM executives, distinguished engineers, practitioners and experts to discuss your business challenges while you are at InterConnect.

Or schedule a no-cost consultation on the topic of your choice with one of our highly-skilled, experienced IT Experts.

See Expert Roster and set up meeting Get Expert Advice anytime

Meet 1:1 with Services Executives

Once registered for InterConnect, take advantage of the unique opportunity to meet with Services executives throughout the week.

Explore the Services Sessions

Join us for insightful case studies, lessons learned, hands-on labs, workshops and more. The Services curriculum spans solutions, capabilities, technical tools and methods. From business to deep-dive technical sessions, our Services experts can help you reach your goals.

Get ready!

Find sessions and plan your agenda for InterConnect

Watson will even recommend sessions!

Brush up on Mobility

Kevin McConnell, master inventor, talks with Piero Chiodo, IBM Mobility VP, at InterConnect 2016

Join the conversation

#ibminterconnect

Follow this hashtag for all InterConnect news!

Benefits of Brokerage Services

Excerpt from Mohammed Farooq, founder and CEO of Sanovi Technologies interview at InterConnect 2016.

What you'll find at the Services Booth #406

Demos, experts and content and these topic zones:

  • Improve customer experience
  • Shift to the cloud
  • Move to mobile
  • Mitigate risk
  • Achieve operational efficiency

Don't miss The Zac Brown Band, March 19-23, Mandalay Bay, Las Vegas

Consult 1:1 with IT Services Experts

Meet 1:1 with Services Executives

Nate Ziemann
Nate Ziemann

IBM Offering Manager responsible for community relationship between OpenStack and IBM Cloud offerings. Specifically aligns upstream development contributions with enterprise client needs for IBM Bluemix Private Cloud. Works within the OpenStack Community on workgroups to bring Product Management disciplines to OpenStack. I’ve spoke at multiple OpenStack Summits and IBM InterConnect on topics such as: Enterprise Journeys on Adopting OpenStack, OpenStack Roadmap and Enterprise differentiation through contributing to open communities. In past roles, I’ve spoke at various IBM events on migrating Java applications to Cloud, portability considerations for Java applications.

Camilla Sharpe
Camilla Sharpe

Specialties: Financial Analysis, P & L Management, Revenue and Profit Optimization, Sales Operations, Business Intelligence, Product Management, Marketing, Strategic Planning & Execution, Global Training and Development, Business Controls & Audit Readiness

Hector Luna
Hector Luna

Technology Support Services Solution Representative–Brand Specialist responsible for developing specific Brand/product specific solutions that address client business needs (both industry and business) and deliver client value.

Rod Cope

Rod Cope, CTO, drives the technology vision for Rogue Wave Software. Rod was the founder and CTO of OpenLogic, a profitable venture-backed company, and joined Rogue Wave as CTO following the acquisition. Rod has over 20 years of experience in software development spanning a number of industries including telecommunications, aerospace, healthcare, and manufacturing. Rod has worked at IBM, IBM Global Services, General Electric, and for the CTO of Anthem. Rod has also led key technical teams working on mission-critical applications at Ericsson and Integral. He has been instrumental in leading security efforts for large public facing web sites used by some of the largest financial institutions.

Steven Dickens
Steven Dickens

Social media savvy, Marketing, Product and Offering Management professional working within the WorldWide organisation based in New York, with responsibility to globally lead the Global Technology Services mainframe cloud offering. Also currently the Chairman of the marketing Committee for the Open Mainframe Project, a Linux Foundation Collaborative Project. Steven is responsible fzCloud. In his role, he is anSME in advocating, evangelizing and championing clients deploying mainframe services in a multi-tenant off premise delivery model. Steven is also currently on the board of the Open Mainframe Project a Linux Foundation Collaborative Project.

Catherine Muraga

Sidian Bank, Head, IT and Operations

Hanko Van Giessen
Hanko Van Giessen

Hanko van Giessen is a Chief IT Architect specialized in Strategic Outsourcing & IT Service Delivery with a strong emphasis on design and implementation of IT Infrastructure & Cloud Architectures. Hanko has 23 years of experience in the area of Network & Systems Management, IT Service & Project Management, and Enterprise Architecture. Typical assignments of Hanko are in the area of large scale IT Transformations & Cloud deployments. Hanko holds a bachelor degree in Naval Engineering and Information Technology and a master degree in Business Administration. He is IBM senior certified as Executive IT Architect and holds a certification as Distinguished Certified Architect of the Open Group.

Chandra Pulamarasetti
Chandra Pulamarasetti

Chandra Pulamarasetti is one of the founders and CEO of Sanovi Technologies, which was acquired by IBM at the end of 2016. Sanovi provides hybrid cloud recovery, cloud migration and business continuity software for enterprise data centers and cloud infrastructure. Sanovi’s software capabilities along with advanced analytics will better enable IBM to bolster its Software Defined Resiliency strategy and delivery of Business Continuity and Disaster Recovery services for clients and customers undergoing digital and hybrid cloud transformation.

Emilio Griman
Emilio Griman

Director of Center of Competency, IBM Resiliency

Enrico Castiglionesi

UmbraGoup

Manager Information Tecnology
Umbra Cuscinetti S.p.A.

Bernhard J. Klingenberg
Bernhard J. Klingenberg

BJ Klingenberg is a Distinguished Engineer, Storage Domain Lead, and Resiliency CTO. He brings twenty eight years experience at IBM developing and supporting distributed and large systems software products and strategies, including 13 years of diverse management positions covering strategy, architecture, software development and test. Major area of expertise include Disaster Recovery as a Service (DRaaS), disaster recovery orchestration, Backup as a Service (BaaS), and enterprise storage management ranging from storage process management, storage software and storage hardware.

Vinod Kuppusamy
Vinod Kuppusamy

Director, Engineering, for Sanovi Technologies, an IBM company, that provides business continuity, IT recovery and Cloud migration solutions using its innovative Application Defined Continuity (ADC) technology for workloads across physical, virtual and cloud infrastructures.

Kim Oerbo Pedersen

Kim Oerbo Pedersen of JN Data has worked on the z platform the past 18 years. Today his main area is System Automation for z/os, Netview for z/os, GDPS. He is respocible for installing these products and customizing them to suit individual needs.

Bjørnar Engebretsen

EVRY Norge

My career has been like a journey, starting out as a technical consultant and now holding a senior management position. During the journey I have had the opportunity to build experience holding different roles and positions in different parts of the value chain, and on different levels. I have held project management and line management positions with responsibilities for sales support, product management, architecture, design, development, implementation and operations. I have also experienced working as a co-founder in a startup. The startup was an IT consulting company, growing from 4 to 20+people, with good profitability, within 2 years. I have developed skills and built knowledge through my career, which makes it easy for me to see and understand “the whole picture” in my line of business. Reflecting on feedback I have gotten through my career, I think that the statement “Bjornar, you make things happen” describes me well.

Specialties:

  • Leadership & management in general
  • Business understanding & strategy development
  • Sales support & Product Management
  • Project Management
  • Operational efficiency
  • Processes (based on ITIL)
  • Management of change
  • Management development & team building

Davy Summers
Davy Summers

Director - WW Sales of IBM IT Brokerage Services

I am a Solution Sales professional and Sales Leader of more than 21 years in the IT Services industry and have worked with clients of all sizes and across multiple industries to implement solutions to address their business challenges. I have extensive experience in direct sales, inside sales, and business partner channel sales. I have demonstrated the ability to develop strategy and execute demand generation, opportunity identification, opportunity validation/qualification, and opportunity closing/implementation activities.

In my current role, I am leading the WW Sales and Integration for a recent IBM acquisition, Gravitant, Inc. I am responsible for defining Sales Strategy and leading Sales Execution, Sales Enablement, and Sales Management system reporting. I am leading seven resources directly and twenty+ resources indirectly to identify, validate/qualify, solution, and sell IT Brokerages Services across the world.

Phil Saucier
Phil Saucier

Phil is a Project Executive in IBM's Global Technology Services, where he manages IBM’s strategic I/T services, hosting services and data center operations for macys.com and bloomingdales.com.

Mohammed Farooq
Mohammed Farooq

Mohammed Farooq is General Manager, IBM Cloud Brokerage Services. He has been in the IT industry for more than 18 years, with experience as both a customer and a successful entrepreneur providing enterprise software. He spent seven years as CTO for the Texas Health and Human Services agency, a $4 billion IT organization where he successfully transformed their CRM system supporting 3+ million Texas citizens while reducing operating costs. Mr. Farooq is a recognized thought leader on hybrid computing.

Amit Merchant
Amit Merchant

IBM, Director ITaaS Transformation

A transformation champion, working in the CTO organization, to create and drive new IT services to improve IBM's revenues from IT services. Working across organizational boundaries to create new platforms and re-engineering services for a new vision, enterprise IT as a service. This work complements my deep experience in designing chips and systems, leading teams that flawlessly execute complex projects, building and transforming organizations both in US and India. A leader trusted and liked by people, I have managed, and stakeholders, I have served.

Rajesh Jaluka
Rajesh Jaluka

Rajesh Jaluka is an IBM Distinguished Engineer and currently the as-a-Service Champion for Global Technology Services. He is driving transformation of managed services into an As-a-Service model. He has over twenty-eight years of experience in Information Technology with expertise in solution design, development, and rollout with the last eighteen years focused on IT Service Management applications. He has headed initiatives to define technical strategy and developed solutions that have transformed the business for Global Technology Services (GTS) and its Service Delivery clients.

Andy Gower
Andy Gower

Portfolio Marketing Manager - IBM Hybrid Cloud Management

Derek Catlin
Derek Catlin

Derek Catlin is Cloud Brokerage specialist in the Cloud Brokerage CoC in IBM Global Technology Services. In that role he is helping transform our industry to the next generation of IT service delivery. Derek has over 32 years of experience in information technology, much of it with IBM, supporting customers and engagements across many industries. Most recently he was a Principal Consultant and Enterprise Architect on the Transformation Services team at Wipro. Prior to that he was a certified Cloud Advisor within the IBM Cloud Business Unit, responsible for growing sales and enhancing the recognition of IBM in delivering cloud-enabled IT and business solutions for the enterprise client.

Steve Pratt

Corporate Technology Officer - CenterPoint Energy

I am a visionary and insightful leader dedicated to achieving high performance results through human resource development. I possess a strong strategic orientation in the selection and implementation of emerging technologies, maximizing operational efficiency and successful attainment of organizational objectives. I am adept at recognition and systematic management of the relationship between people, culture and the business requirements of the company. I am highly experienced in large scale project management, verbal and written communication and achieving success through people.

John Ludden
John Ludden

John Ludden is a Cloud Strategy SME working to enabling clients to successfully adopt cloud capabilities and embed optimization and innovation within the organization. He is a Senior Managing Consultant in IBM’s GBS Global Cloud Center of Competence (CoC), advising clients across the globe on how to gain greater visibility and control over Enterprise IT services provided, brokered, and consumed. John currently leads the GBS internal integration of Gravitant, a cloud service brokerage company and platform that enables organizations to transform the way they operate and deliver services. John also has deep experience delivering management consulting projects across industries and functions.

Christopher Barker

Christopher Barker has been with Gerdau for 9 years and currently serve as the Global Director of IT Operations and based in Sao Paulo, Brazil. Prior to being appointed to this position, I served in other key IT roles such as Director of Information Security & Director of Infrastructure. I was invited to Brazil, the headquarters of Gerdau to conduct a full IT Operations transformation. The transformation will include all areas such as; infrastructure, applications, information security, service desk and field support services (people and technology). I am a graduate of Colorado State University and have been working in the IT field in several different specialties for nearly 20 years.

Tom Ready

Tom Ready is an IT Executive with over 35 years of experience working in US, London, and Australia. Most recently, he has been leading infrastructure delivery and operations at State Street and is responsible for over 20,000 systems and 35 mainframe LPARs. Tom was an early adopter of IBM Design Thinking to collaborate and create visions with business partners and vendors, and uses innovative Agile project management methods for execution. Under Tom's guidance, State Street adopted SoftLayer as their first Hybrid Cloud environment.

Jeff Dillon

ATT Netbond

Business alliances professional leveraging experience/relationships in developing new business alliances. Skills include alliance solution-ing, go to market planning, market assessment, use-case development, product strategy/road mapping, alliance evaluation and deal structuring.

Specialities:

  • Formation of New Global Alliances
  • Developing long term mutually beneficial profitable relationships
  • Growing existing alliance relationships
  • Vertical Markets and Verticals Stratagy

Jason Matthews

AT&T Advanced Business Solutions

Kelly Malone

AT&T Advanced Business Solutions

Robert Erickson
Robert Erickson

IBM, Director, Brokerage Services Offerings

Seasoned High Tech Software Products, General Management, Marketing, and Executive with over 20 years of IT experience in both entrepreneurial and established organizations.

Jean Charles Bastiani
Jean Charles Bastiani

IT Architect and Business program manager with pervasive knowledge of most aspect of service delivery (technology, service quality, finance, resource management, transformation) and strong experience about working in large scale organizations and in a global context.

I'm mostly interested in developing new (sometimes disruptive) concepts, establishing long term strategies, breaking organization walls, creating consistent models of the business, and bringing innovative ways of doing for existing organizations challenges. I'm also very aware of the real day to day IT delivery challenges.

I have a very analytical mind, and good relational and communication skill. And I developed ways to keep and transmit a high level of motivation in sometime challenging context, which was a must to get the changes realize within the organization i worked for.

Specialties: System Management, IT infrastructure, ITIL processes, Configuration Management, Monitoring, Event Management, Capacity Management, IT Service Management

Petra Kopp
Petra Kopp

Distinguished Engineer - IBM Global GTS Hybrid Cloud Architecture

I'm an Executive IT Architect working for IBM in various positions. In my current position I'm assigned to the GTS global center of excellence for Hybrid IT Architecture, working with client to design flexible architectures that are prepared for change.

Harish Nayak
Harish Nayak

Harish Nayak, currently working as Advisory Software Engineer in IBM. With over 12 years of experience in testing and automation in the areas of Cloud Virtualization, Web applications, client -server technology & other technical environments, he leads the way for a new generation of automation engineers through adoption of cutting-edge testing practises. Prior to IBM, he has helped make software better at Ness Technologies/Vmoksha Technologies and Robosoft technologies. Harish holds a Masters degree in Information technology from Sikkim Manipal University.

Sulakshan Vajipayajula
Sulakshan Vajipayajula

Sulakshan Vajipayajula is a lead architect in the IBM Cloud Matrix organisations. With over 20 years of experience in software architecture and development, He is a passionate technical evangelist and client advocate. He specialises in Cloud Security, Network Security and Cloud Solutions.

Mike Williams
Mike Williams

Mike Williams is a Distinguished Engineer within IBM Global Technology Services, a member of the IBM Academy of Technology and a Master Inventor. Throughout his 27 years with IBM, Mike has held a number of client facing and development positions in the areas of systems, software and services. His current focus is Enterprise IT transformation and Hybrid Cloud Brokerage Services.

Jim Carey
Jim Carey

Jim Carey is responsible overall for Operations and Network Management Product Strategy and Roadmap, including all of the Netcool products, network management offerings, business service management, and application discovery products for IT Service Management within IBM. Jim has strong experience across many aspects of Service Management for Enterprises and Communications Service Providers for over twenty years. He is particularly passionate about the transformative opportunites for IT Service Management created by the rapidly expanding areas of analytics and big data.

Emi Olsson
Emi Olsson

Emi is a technology leader leading transformational client solutions that are highly impactful to IBM’s clients. She has been a strategic technology direction setter in IBM’s Configuration Management and Services Management domains while bringing innovative ideas that cross IBM divisions as well as geographies. Emi has served as Chief Technologist at several of IBM’s large clients and possesses extensive architecture development, operational knowledge, and transformation expertise across technology, processes, and organizational domains.

Kishore Kottapalli

Kishore Kottapalli is a Senior Vice President with over 20 years of experience at State Street. He is responsible for operations and maintenance of over 1000 applications across the business units. Kishore is known for his forward thinking, broad knowledge, and embraces new technology and change. Under his leadership, he has streamlined application operations and is currently leading enablement of application operations teams towards an Agile model.

Andreas Nordgren

Andreas is the CEO of ModCam. He has over 15 years experience from the technology industry in multiple disciplines and roles. In total 10 years in product management functions and different leadership positions. He also has management team experience on both Development and Sales & Marketing side.

Hema Panicker
Hema Panicker

Hema is currently leading the development and coordination of the Technology Support Services' (TSS) IoT enabled offerings These offerings include working with IoT innovators to leverage TSS' global support personnel staff deploy and support their connected sensors and devices, as well as helping originations (such as banks, retailers and hospitals) manage the disparate IoT & IT systems within their four walls.

Niki McKenna
Niki McKenna

IBM, Portfolio and Offering Development Leader

Niki relishes and flourishes in a team working environment specifically in lead roles where she can utilise the skills and experience around her to achieve the overall business goals. She will quickly become a fully integrated and successful part of any team and become a productive influence upon any environment. Niki has strong leadership and customer facing skills and is equally at home delivering proposals to executives as she is performing technical roles or leading technical ( and non-technical ) teams. Niki is very adaptable and quick to learn which makes her the ideal candidate for any company or organisation. She is continually searching for new challenges to build and master new areas of expertise.

Specialties: Product Development, Program Management, Project Management Techical Solution Architect, Service Management Specialist, Product Deployment

Piero Chiodo
Piero Chiodo

Piero Chiodo is a VP at IBM GTS, leading a multibillion dollar business unit that develops, deploys and provides sales support for a portfolio of End User IT and Workplace Support Services. Leveraging innovation, automation, analytics and cognitive computing solutions(Watson technology), the services in this portfolio help clients accelerate the workplace transformation by providing a superior and cost competitive End User Services experience. In this role, Piero leads a team of professionals operating in many countries and focused on the services development, solution design and sales enablement of a broad portfolio of Mobiliy Services delivered as cloud, managed and project based services.

Holger Speh
Holger Speh

Holger Speh is an Executive IT Specialist from IBM GTS in Germany who is working for more than 17 years in infrastructure projects with focus on data protection and storage. He has supported customers in more than 100 projects from technical consulting, architecture and design to complex managed services migration projects and strategy consulting. He is member of the Central European Technical Expert Council and an OpenGroup Distinguished Certified IT Specialist. He is currently acting as an Enterprise IT Advisor leading multiple hybrid cloud initiatives in international customer projects.

Barry Becker:
Barry Becker

Barry is accountable for global service offering enablement, presales, and solutioning for project and long term enterprise IT management services including cloud and traditional IT environments. He leads a worldwide team focused on driving offering expansion and adoption of IBM’s Systems Services portfolio.

Pat Bolton
Pat Bolton

Pat is responsible for leading the strategy and design for Mobility and Client Computing in IBM Global Services. She leads IBM’s global team for mobile and work place services offering architecture development.

Piero Chiodo
Piero Chiodo

Piero is leading a multibillion dollar business unit that that develops, deploys and provides sales support for a portfolio of End User IT and Workplace Support Services. Leveraging innovation, automation, analytics and cognitive computing solutions (IBM’s Watson technology), the services in this portfolio help clients accelerate the workplace transformation by providing a superior and cost competitive End User Services experience. In this role, Piero leads a team of professionals operating in many countries and focused on the services development, solution design and sales enablement of a broad portfolio of IBM MobileFirst Services delivered as cloud, managed and project based services. The supported mobility services portfolio leverages solutions from multiple IBM brands, IBM research and strategic alliance partners.

Joe Damassa
Joe Damassa

Joe's primary area of focus is to deliver value, flexibility and agility to clients by defining and delivering a differentiated portfolio strategy for IBM’s Systems Services business.

Mohammed Farooq
Mohammed Farooq

Mohammed Farooq is General Manager, IBM Cloud Brokerage Services. He has been in the IT industry for more than 18 years, with experience as both a customer and a successful entrepreneur providing enterprise software. He spent seven years as CTO for the Texas Health and Human Services agency, a $4 billion IT organization where he successfully transformed their CRM system supporting 3+ million Texas citizens while reducing operating costs. Mr. Farooq is a recognized thought leader on hybrid computing.

Laurence Guihard-Joly
Laurence Guihard-Joly

Laurence is accountable for worldwide business performance, P&L and client satisfaction, and leading strategy, portfolio, offering development, sales, alliances and delivery. Resiliency teams across the world provide consulting and design, professional and implement, cloud and managed /outsourcing services solutions to help our clients around the world manage their risks and achieve their business goals in an “always on” world. Resiliency services include site, facilities and Data Center design, build, consolidation, relocation, operations and management, as well as infrastructure & disaster recovery, managed resiliency , DRaaS (for compute, applications and data), back up and restore / cloud managed back up, data virtualization and high availability solutions.

Laura Guio
Laura Guio

Laura's responsibility is to lead and evolve the CoC for GTS System Service to drive WW sales.

Bernie Hoecker
Bernie Hoecker

Bernie is responsibile for providing world-class services offerings to all industries in North America. This includes leveraging advanced capabilities in cloud, analytics, automation, and Watson cognitive offerings. All solutions are designed to be delivered in a ‘as a service based’ to drive flexibility and value for all clients.

Christopher Townsend
Christopher Townsend

Chris is responsible for creating managed services solutions for GTS. He is championing the use of IBM Design Thinking to best understand the right user-centered problems to solve and to accelerate innovation. We use Cognitive computing, Automation and Analytics to power our Hybrid Clouds and leverage Security, Mobility, Resiliency and Networking to offer end-to-end solutions.

Pete Lorenzen
Pete Lorenzen

Pete holds the global responsibility for strategy, offering development, sales and delivery of Networking service line. He is accountable for the consulting, project and managed Networking services within Infrastructure Services.

Juhi McClelland
Juhi McClelland

Juhi leads IBM’s Technical Support Services development, offerings portfolio and Go-to-Market strategy and execution globally. She is also responsible for multi vendor support services including working with key alliance partners ranging from Mobile, PCs, servers, storage, networking, security and software alliances.

Michelle Miller
Michelle Miller

Michelle is currently Director and Business Line Executive for Multi-Vendor Services at IBM. Michelle has been in the Silicon Valley for more than 20 years and has worked with many of its top Industry leaders. Of significance, she was with Cisco for 16 years where she excelled in various roles including: services program management, service sales, business transformation solutions and was a core member of the IBM Strategic Alliance team. In addition, Michelle spent two years consulting at NetApp on its channel program and most recently was Director for the Enterprise & Infrastructure Division at Jabil Circuits.

Rick Qualman
Rick Qualman

Rick is responsible for leading the network solutions strategy, Global Center of Competency and the Networking Innovation Centers in Dallas, TX and Nice, France for Networking Services Business in IBM's Infrastructure Services organization. In addition, Mr. Qualman is the IBM Senior State Executive for Florida and Puerto Rico responsible for IBM’s relationship with both the State and Federal agencies and IBM employees.

Eric Ray
Eric Ray

Eric has North American profit and loss responsibility for IBM’s Infrastructure Services portfolio for its clients in the Insurance, Banking and Capital Markets industries. Mr. Ray is a member of the Chairman’s Growth and Transformation team.

David Simpson
David Simpson

David has responsibility for sales, revenue and client satisfaction for IaaS, PaaS, and other Cloud Services solutions. This high growth business is one of the cornerstones of IBM’s growth strategy.

Davy Summers
Davy Summers

Davy is a Solution Sales professional and Sales Leader of more than 21 years in the IT Services industry and has worked with clients of all sizes and across multiple industries to implement solutions to address their business challenges. Davy has extensive experience in direct sales, inside sales, and business partner channel sales. He has demonstrated the ability to develop strategy and execute demand generation, opportunity identification, opportunity validation/qualification, and opportunity closing/implementation activities. In his current role, Davy is leading the WW Sales and Integration for a recent IBM acquisition, Gravitant, Inc. He is responsible for defining Sales Strategy and leading Sales Execution, Sales Enablement, and Sales Management system reporting. Davy leads seven resources directly and twenty+ resources indirectly to identify, validate/qualify, solution, and sell IT Brokerages Services across the world.systems and processes.

Daniel Witteveen
Daniel Witteveen

Daniel Witteveen is Vice President, IBM Resiliency Services. He leads the Global Strategy and Portfolio team and is passionate about addressing client's business resiliency needs across the physical and virtual layers of the enterprise, including data, applications, IT infrastructure, facilities, organization skills and business processes, aligned to the organization's strategy and vision. IBM Resiliency Services is recognized as the leading provider of business continuity and disaster recovery services around the world, enabling clients to maintain "always on" availability.