IBM Global Process Services

Business Process Innovation


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Industries


IBM Global Process Services offers a range of solutions for industry-specific processes. Whether your enterprise is a bank that needs to get better at managing risk, a government looking to better serve your citizens, or a telecom provider trying to limit customer churn, IBM Global Process Services has the relevant expertise and experience to optimise the business processes that directly impact your bottom line. Learn more about what we're doing in your industry.


image juxtaposition of hands operating a machine and foreign currency

Financial Services

Become more customer-centric, reduce complexity and manage risk

IBM delivers additional solutions for Financial Services through a strategic partnership with Concentrix.

Airlines

Travel & Transportation

BPO services that help travel companies


image juxtaposition of medical staff reading X-Rays and microscopic elements

Healthcare

Revenue life-cycle management for Healthcare

IBM provides additional offerings for Healthcare services through a strategic partnership with Concentrix.

image juxtaposition of hands operating a smartphone and telecom ports

Telecom

Customer acquisition retention and management services


Provide innovative services faster while driving new revenue.

Electronics

Dynamic value chains that deliver innovative products and services

image juxtaposition of aerial view of houses and man in his office on the phone

Insurance

Claims management, risk management and performance analysis, underwriting analytics, risk analytics and fraud reporting

IBM delivers additional services for Insurance Industry through a strategic partnership with Concentrix.


buildings

Government

Procurement and smarter traffic management

IBM delivers additional services for Government through a strategic partnership with Concentrix.

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