IBM Global Process Services offers a range of solutions for industry-specific processes. Whether your enterprise is a bank that needs to get better at managing risk, a government looking to better serve your citizens, or a telecom provider trying to limit customer churn, IBM Global Process Services has the relevant expertise and experience to optimize the business processes that directly impact your bottom line. Learn more about what we're doing in your industry.
BPO helps airlines optimize processes and enhance customer satisfaction.
Customer management, account servicing, credit card and lender services.
Dynamic value chains that deliver innovative products and services
Shared services and business process outsourcing models.
Solutions for health plans and insurers.
Front and back office solutions for business processes.
Customer acquisition retention and management services.