IBM Insurance Outsourcing Services (IIOS) provides comprehensive policy and claims administration services in support of over 3 million life, health and annuity contract holders on behalf of 16 of the largest life insurers in North America. As a fully licensed third party administrator, IIOS extends across the entire insurance life cycle -- including new business and underwriting, policy administration, call center and claims administration. Our services are supported by industry-leading technology including the IBM Genelco Insurance Administration Solution, a flexible, business-oriented administration system which supports a wide range of individual and group insurance products on a single platform. IIOS solutions help clients launch new products quickly, integrate acquired blocks of business, cut operating costs and reduce systems complexities.
Our unique combination of deep insurance expertise, analytics-driven methodology and IBM technology enables us to deliver significant cost savings and process innovation.
Genelco software solutions enable the success of life and health insurance organizations through smart, agile administration software solutions.
IBM procurement outsourcing services for insurance companies helps you build a responsive, integrated supply chain that supports collaboration with suppliers, partners and customers to unlock savings opportunities and foster relationships across the supply chain. Our advanced analytics capabilities enable greater control over spending and compliance. And by tapping into IBM’s vast supplier base, innovation technology and proven expertise, you can control your procurement spend and increase your buying power—helping to improve your combined ratio, right now and over the long term.
Read more about our Source-to-Pay solution for the insurance industry.
The path to improved outcomes
Driving operational efficiency and business agility for the insurance industry.
Next Generation BPO for Insurance
IBM Global Process Services is helping insurors apply analytics, software and process expertise to capture new opportunities for bottom-line savings and top-line growth.
IBM Institute for Business Value Study for Insurance Industry
Insurers, intermediaries and interactions: From channels to networks.