IBM and ServiceNow

Intelligent automation solutions will deliver greater efficiencies in the workplace

IBM and ServiceNow will deliver game-changing economics to clients by combining IBM's domain expertise in architecting a Service Management solution and ServiceNow's cloud-based service automation platform that will harness IBM Watson's cognitive capabilities.


Workplace Support Services with Watson

Will deliver high quality service desk services with analytics to reduce and resolve incidents more efficiently with multiple service options for any device


IBM Recognized by ServiceNow at Global PartnerNow Summit

IBM Receives "Highest Resale" and "Top Outsourcer" PartnerNow Awards. See Piero Chiodo's interview about IBM's alliance with ServiceNow at Knowledge 17.

Workplace Support Services with Watson

IBM and ServiceNow Announce Global Strategic Partnership

Will accelerate the adoption of intelligent automation on a single cloud platform for IT, HR, customer service, and security

The Total Economic Impact of IBM Workplace Support Services

IBM commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the potential return on investment enterprises may realize by deploying IBM Workplace Support Services.


  • Niki McKenna

    Niki McKenna

    Workplace Support Services Strategy and Offering Manager

Contact IBM

Contact IBM