This page provides information and links to the current contractual documents regarding the IBM SmartCloud Enterprise Services. The complete agreement consists of the base IBM SmartCloud Agreement International and multiple Attachments. Please carefully read the terms of this Agreement and its Attachments and referenced documents, some of which may be presented online.
IBM may change the terms for the Services as set forth in the Agreement. You may return to this page and link to the Agreement at any time or upon receiving notice of a change to view the most current contractual documents. We encourage you to periodically check back to find the latest terms, features and functions IBM offers for these Services.
This document is the base agreement, containing general terms for IBM SmartCloud Services.
This document contains specific details and description for the IBM SmartCloud Enterprise Services.
This document provides details on the charges and their effective date for the IBM SmartCloud Enterprise Services.
(Applicable for all IBM direct Services orders. If Services were acquired from an IBM Business Partner, charges are as agreed to with your IBM Business Partner)
Acceptable Use Policy
IBM's on-line policies for acceptable Internet use are also part of this Agreement and apply for the Services. The policy can be found at www.ibm.com/services/e-business/aup.html.
SC Terms Attachments
IBM offers a catalog with available Service Component Software available as Images or within Service Instances that you will have access to as part of the Services. SC Terms provide the terms and reference the applicable IBM or third-party end-user license agreement that governs specific uses for the Service Component Software that makes up an Image. SC Terms are available on the SC Terms page and are also available from the Public Asset Catalog and may be viewed at any time.
You are responsible for reviewing any such SC Terms prior to selecting or using a particular Service Component Software. Images or Service Instances will be provisioned with third-party software operating system software. Use of third-party operating system software is provided in accordance with the applicable third-party agreements. Customer is responsible to go to the third-party websites and review the terms of the operating system software third-party agreements.