Strategic and fit-for-purpose HR services to enable enterprise change and workforce transformation.


The role of Human Resources (HR) has continuously moved away from focusing on the organization of the business to focusing on the business of the organization. HR is more important than ever and people are the most valuable source of competitive advantage in a globally integrated enterprise. Organizations operating in a global environment are expecting HR to address strategic issues involving the competitiveness and performance of the firm. 

In this environment of heightened expectations, Chief HR officers are continually being challenged to do more with less; to deliver top class HR services with increasingly smaller budget; yet they are also aiming to grow their strategic influence and shepherd the organization through a turbulent business environment by working with the business to grow productivity, retention, performance and innovation. They are being challenged to:

IBM HR transformation services enable companies to develop and sustain a high-performing globally integrated Human Resources function that goes beyond the delivery of cost-effective administrative services to deliver the strategic insights the business requires. Whether your goal is in-sourced or outsourced HR services, we can help you improve HR's contribution and leverage economies of scale to meet your organization's objectives.

IBM’s HR Transformation offering helps our clients establish flexible and efficient HR service delivery models that drive continuous improvement and helps a company redefine the roles, organizational structure and workforce capabilities necessary to optimize the HR function performance.

Why IBM?

Our organization and people consultants help clients achieve new and sustainable business value by formulating human capital strategies, managing change, and setting direction for new transformations and HR operational models.

Meet the expert

  • Maria-Paz Barrientos

    Maria-Paz Barrientos

    S&T Global Organization & People Leader, Business Sales & Delivery Executive, IBM Global Services

Co-operative Financial Services - HR Operations improve value, quality and flexibility

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