IT service management: resetting priorities for an uncertain economy
Smarter management for a dynamic infrastructure.
Stopping insider attacks
Think all threats are outside your walls? Think again.
IT governance: Enabling high performance in turbulent times
Governance best practices can mitigate the depth and duration of performance declines that often accompany periods of change and innovation.
Six steps toward assuring service availability and performance
Visibility, control and automation are key factors in delivering more and better business services, managing risk and compliance, maximizing return on investments and accelerating business growth.
The new face of IT service management
A lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together.
Driving innovation: The expanding role of service management
As the role of service management evolves, a service-oriented governance framework can help ensure that IT decisions are consistent with business vision, values and strategies.
Risk, regulation and return: Delivering value through enterprise risk management
Even though compliance will remain the focus of risk management efforts in the short term, leading firms are transforming risk management into a source of business value.