CIO role
CIOs worldwide are challenged as never before. You're being counted on to drive change, innovation and efficiency to help build a smarter enterprise: In the insights that follow, we explore the new CIO role as a change leader. We offer new perspectives on how chief information officers can keep their IT operations highly responsive, resilient, efficient and secure so you can grow your CIO role to match the increasing pace of change and fulfill the new CEO agenda.
| Title | Description | Business issue | Content type |
|---|---|---|---|
| Aberdeen green IT assessment tool | Compare your company’s green IT position with the green IT and environmental strategies, capabilities and technologies used by companies with best-in-class performance. |
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Solution |
| Achieving success in a globally integrated world: Enabling an adaptable workforce | By looking to the workforce to improve enterprise adaptability, corporate leaders can differentiate their businesses and stay ahead of the competition. |
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White paper |
| Actionable enterprise architecture management | Focusing on enterprise architecture to meet business goals |
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White paper |
| Allied Irish Banks streamlines compliance and risk management efforts with IBM Tivoli zSecure software | To help rigorously enforce security and reduce security administration, Allied Irish Banks replaced its existing mainframe security system with IBM solutions. |
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Case study |
| American Airlines: A fresh take on human resources services | American Airlines sought to enhance capabilities in areas such as compensation, learning and employee benefits so that it could continue to achieve its strategic human resources (HR) objectives. |
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Case study |
| Applications on Demand | Ready to consider application hosting for your critical ERP, CRM and e-mail systems? Learn how IBM can help you lower your costs and free up resources for more strategic projects. |
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Video |
| Archiving imperative | Organizations today are struggling with an explosion of information, while also dealing with increased regulatory oversight, scrutiny and risk of litigation. Their CIOs must manage the information necessary to mitigate risk while also controlling runaway storage and management costs. |
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Video |
| Asahi Breweries, Ltd.: Hiroshi Okuyama, Director, Business Systems Division | Eliminate services to cut costs |
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Video |
| Attaining sustainable growth through corporate social responsibility | Corporate Social Responsibility denotes the way companies manage their businesses to produce an overall positive impact on society through economic, environmental and social actions. |
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White paper |
| Avon Products Inc.: Donagh Herlihy, Senior VP & CIO | The value of peer–to–peer learning |
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Video |
| Avon Products, Inc.: Donagh Herlihy, Senior VP & CIO | Present a business solution, not a technology solution |
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Video |
| Beyond converged networks: Driving business value through unified communications and collaboration | The key drivers, challenges and characteristics of a unified communications and collaboration strategy |
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White paper |
| Bharti Airtel grows at a stunning pace by keeping its focus on the customer | India's leading telecom service provider is working with IBM to scale from a few million to as many as 100 million customers. |
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Case study |
| BPM Blueworks, IBM's business process management community | Leverage and share pre-built content to accelerate business process management |
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Tool |
| Brand synergy through shared technology at 1-800-Flowers | The world’s largest florist and gift shop needed to replace multiple, diverse, siloed e-commerce systems with a unified technology platform. |
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Case study |
| Bryant University | Bryant University boosts energy efficiency with a solution from IBM and IBM Alliance Partner APC |
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Case study |
| Building a dynamic infrastructure | CIOs need an IT infrastructure that can keep up with changing needs. IBM helps CIOs build a smarter, more dynamic infrastructure, improving service and reducing operating costs by up to 50%. |
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Video |
| Business agility now! events | Find a path to working smarter by aligning flexible business processes and IT systems with business strategy |
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Solution |
| Business analytics and optimization for the intelligent enterprise | New analytics, coupled with advanced business process management capabilities, signal a major opportunity to close gaps and create new business advantage. Business leaders who have the vision to apply new approaches are building intelligent enterprises and will be ready to outperform their peers. |
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White paper |
| Business analytics and optimization through an effective information strategy | Realize your business application objectives faster with less risk and at a lower cost through an effective information strategy. |
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Solution |
| Business analytics breakthrough | IBM Smart Analytics System is a unique, integrated, optimized and ready-to-use solution that can quickly turn your information into intelligent insight. |
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White paper |
| Business application services | Reduce risk and improve your return on application investments |
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Solution |
| Business continuity and resiliency self-assessment tool | Assess your readiness in 5 minutes |
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Solution |
| Business process management | Accelerate and optimize process improvements using a combination of business expertise and software |
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Solution |
| Business Process Management 101: Video | Get an overview of a business process management solution based on service-oriented architecture that can provide the flexibility you need to innovate and win in your marketplace. |
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Video |
| Business resilience and risk migitation: A comprehensive, best-practices approach | Risk mitigation plans at many organizations fall short simply because they fail to take into account all the risks they actually face. |
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White paper |
| Business resiliency and security within a Dynamic Infrastructure | “IBM should be your first stop for business resiliency/security.” — Clabby Analytics. |
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White paper |
| Business resiliency through cloud computing | Reduce costs, improve service delivery, enable business innovation to drive IT efficiency. |
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Solution |
| Business- and IT-centric SOA entry points | Get started with service-oriented architecture (SOA) using an approach that begins with fundamental assets of your enterprise — people and information. |
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Solution |
| By the numbers: The greening of the CIO | Join GreenBiz.com executive editor Joel Makower in a 50-minute conversation with Steve Sams, IBM’s Vice President, Global Site & Facilities, as they explore the “greening of the CIO”. |
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Event |
| Campbell Arnott’s: Paul Williams, CIO (CNET interview) Video | Paul Williams, CIO of Campbell Arnott’s, talks about IT’s role in bringing the operations of one of Australia’s oldest popular food brands into the 21st century. The company is implementing SAP globally to consolidate disparate business units’ ERP systems. |
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Video |
| Caremuse | Carmeuse Lime & Stone gains a new data center that provides room for future growth while better protecting IT investments. |
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Case study |
| Carrefour strengthens customer loyalty and its brand with new promotions strategy | The largest retailer in Europe sought to gain more control over its marketing processes and more effectively leverage its business intelligence. |
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Case study |
| Celina Insurance Group streamlines collaborative processes with agents to stay ahead of the competition | As a result of its technology leadership, Celina can better compete against much larger rivals. |
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Case study |
| Center for CIO Leadership | A global community to advance the CIO profession, emphasizing research, education and outreach |
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Tool |
| Challenges and solutions of cloud computing | Converse with IBM Distinguished Engineer Mark Ernest in a discussion that centers around the challenges and solutions of cloud computing. |
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Blog |
| CIO profession: Leaders of change, drivers of innovation | The 2008 CIO Leadership Survey finds that the CIO role has never been in a better position to help drive growth and change in their enterprises. |
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White paper |
| CIO series: Thriving in a changing world | Learn how to use technology to create a smarter, more agile business, survive the financial crisis and help your business thrive. |
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Video |
| CIO series: Working smarter | Find out how to take the busyness out of business, and get instant access to people and information, through collaboration solutions. |
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Video |
| CIO’s guide to going green | Being mindful of your business’s environmental impact is one of the top emerging technology trends for CIOs and other business leaders. |
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White paper |
| CIO’s guide to IT risk management: Tapping the extraordinary potential for business value and financial growth | Good risk management requires IT leaders to see and understand the business investment and financial upside of risk-taking. |
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White paper |
| CIOs, compare your experiences with those of other CIOs | Use our CIO self-assessement tools to find out how your experiences compare with those of other CIOs. New self-assessment themes are launched monthly. |
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Tool |
| Cloud computing for business resiliency | Achieve business resiliency through cloud computing |
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Video |
| Colgate-Palmolive Company: Tom Greene, VP & CIO | Why CIOs should have a seat at the table |
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Video |
| Colgate-Palmolive Company: Tom Greene, VP & CIO | Cutting costs by consolidating data centers |
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Video |
| Columbia County improves IT availability by doubling capacity within the same energy footprint | With its new scalable modular data center, Columbia County can now support its growing population. It can provide more Web services and higher availability with a much more powerful and redundant IT infrastructure. |
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Video |
| Con Edison drives demand reduction by promoting energy-efficient IT | A leading energy provider is developing new demand management programs aimed at helping businesses of all sizes reduce consumption. |
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Case study |
| Converged communications | Learn how an IBM converged communications strategy can help your company better integrate communications for greater customer service, so your employees can stay connected to applications, data and each other. |
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Video |
| Convergent thinking among the C-suite | Learn why integration and collaboration spell big opportunity for CIOs. |
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White paper |
| Conversations for a Smarter Planet: A mandate for change is a mandate for smart | Our political leaders are not the only ones who have been handed a mandate for change. Leaders of businesses and institutions everywhere have a unique opportunity to transform the way the world works. |
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White paper |
| Conversations for a smarter planet: How we can make our smart systems smarter | If we are going to realize the enormous potential of a smarter planet, we have to reinvent the IT of the 21st century in the same way that we industrialized our factory floors in the 20th — making it more efficient, more dynamic, less complex and less costly. |
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White paper |
| Conversations for a smarter planet: Making our organizations as smart as our people | In a world of smarter work, we may finally be able to make our organizations as agile, as collaborative and as creative as the people within them. |
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White paper |
| Cost, complexity and risk: Security for the Enterprise of the Future | IBM is simplifying and redefining risk management. |
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White paper |
| Creating an adaptable workforce: Important implications for CIOs | Drawing from the IBM Global Human Capital Study 2008, we identify the CIO role as key for developing an adaptable workforce. |
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White paper |
| CSX Technology - Business Resilience Customer Reference Video | This 2010 client reference video is a great testimonial to how CSX Technology, a North American rail road, realized significant benefits from IBM's business resilience services. |
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Video |
| Cyprus Telecommunications increases data volume without increasing database costs | A leading telecommunications provider needed a data infrastructure that could provide staff with insight into customer needs. |
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Case study |
| Data center consolidation restructures your IT costs for continued growth | Focusing on the details of migration helps you make the move. |
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White paper |
| Data center relocation | Consolidate and relocate your data center to reduce costs while maintaining your application availability requirements and managing your risk. |
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Audio |
| Data center strategy | Update your data center strategy to save up to 50% of your operational costs by rationalizing the number of data centers in your portfolio. |
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Audio |
| Data Modular data centers provide an agile response to change | Pay as you grow, optimize lifecycle costs, flexibly support new technology and rapidly deploy data center capacity. |
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White paper |
| Drive your business optimization strategy with an information-led transformation | Get started on an information-led transformation to provide pervasive intelligence and continuous optimization throughout your business. |
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Solution |
| Driving innovation: The expanding role of service management | As the role of service management evolves, a service-oriented governance framework can help ensure that IT decisions are consistent with business vision, values and strategies. |
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White paper |
| Driving productivity through smarter sourcing | The trend to move application development and maintenance work to lower-cost resources has consumed much of the IT industry in recent years. |
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White paper |
| Dubai Customs declares greater business agility with enterprise architecture solution from IBM | Enterprise architecture and SOA improve business-IT communication and ability to scale |
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Case study |
| Dynamic Infrastructure | Drive IT efficiency to improve service, reduce cost, and manage risk. |
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Solution |
| Dynamic Infrastructure design and implementation | Ready to design and implement a more dynamic IT infrastructure? Learn how IBM can help you align your IT to better support business growth. |
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Video |
| Dynamics of information infrastructure of new enterprise data centers | Information Infrastructure — one of the five attributes of IBM’s New Enterprise Data Center model — strives to establish a flexible, scalable and reliable storage infrastructure. |
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White paper |
| E-book: Deep-dive into customer SOA stories | In-depth looks at how customers are implementing SOA |
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Case study |
| EDF Energy leads by example with energy efficient data centre from IBM | In order to lead by example and to reduce energy use in its workplace by 30% by 2012, EDF Energy consolidated a number of data centres and, in partnership with IBM, designed and built a scalable state-of-the-art facility. Leading edge technology has been combined with the latest best practice to deliver a highly energy-efficient design reusing an existing building. |
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Video |
| EDF Energy leads by example with energy efficient data centre from IBM | In order to lead by example and to reduce energy use in its workplace by 30% by 2012, EDF Energy consolidated a number of data centres and, in partnership with IBM, designed and built a scalable state-of-the-art facility. Leading edge technology has been combined with the latest best practice to deliver a highly energy-efficient design reusing an existing building. |
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Case study |
| Enriching the retail experience with the power of social networking | Moosejaw Mountaineering reaches new heights of customer engagement through social commerce. |
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White paper |
| Ensure business resiliency while cutting operating costs | Using virtualization as a springboard for innovation |
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Solution |
| Enterprise architecture: Plan, control, streamline — and innovate | Leveraging enterprise architecture to manage change in your organization |
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White paper |
| Enterprise mobility: connecting to a world of opportunity | How to develop, manage and implement a mobility strategy |
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White paper |
| Escaping Payment Card Industry purgatory | Compliance roadblocks and stories of real-world successes |
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White paper |
| Extending the life of your existing data center | Smart execution helps IBM Lexington data center double IT capacity in the same footprint. |
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White paper |
| Extending the life of your existing data centers | Smart execution helps IBM Lexington data center double IT capacity in the same footprint. |
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White paper |
| Extending the life of your existing data centers: Smart execution helps IBM Lexington data center double IT capacity in the same footprint | IBM Lexington increased its IT capacity by a multiple of eight in the same floor space and energy footprint to reduce costs and improve service. |
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Case study |
| Fifth Third Bankcorp transforms its infrastructure by adding autonomic and virtualization capabilities | Fifth Third banks on automated processes and flexible systems to deliver world-class reliability. |
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Case study |
| Five best practices for deploying a successful service-oriented architecture: Leveraging lessons learned from the IBM Academy of Technology | A team of IBM’s top technologists initiated a study of SOA Foundation deployments to identify a set of best practices based on successful outcomes. |
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White paper |
| Forrester report: defining the smart city, its drivers, and the role of the CIO | To successfully deliver on the smart city vision, CIOs should have a clear understanding of what the smart city is, its key drivers, and their role in it. |
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White paper |
| From business intelligence to business optimization: The road to increased business benefit | To achieve business optimization, a company must deploy technologies and best practices that help deliver trusted, consistent information. A successful business optimization strategy has three legs: information infrastructure, decision platform, and best practices. |
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White paper |
| Future of business: Aligning business and IT to create an enduring impact on industry | Today’s successful CIO must be single-mindedly driven to use technology to make their business more successful. |
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White paper |
| Geisinger Health System consolidates clinical, procedural and research data in a massive storehouse | Learn about the Clinical Decision Intelligence System (CDIS) that IBM helped Geisinger Health System to build as part of their information-led transformation journey. |
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Case study |
| Goldcorp’s new data center benefits from a dynamic infrastructure | To consolidate its four data centers into one, Goldcorp turned to IBM’s scalable modular data center for a flexible, cost-effective, energy-efficient solution that was quick to deploy and reduced their risk. |
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Video |
| Green and beyond: Getting smarter about the environment | Environmental sustainability is an imperative for 21st-century business — encompassing conservation, pollution prevention and more, but also enabling entirely new value propositions and benefits. |
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White paper |
| Green data center: More than social responsibility for growth, economic gain and operating stability | An environmentally friendly data center may be one of the best ways to accommodate growth and make a positive impact on the bottom line. |
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White paper |
| Green infrastructure: New possibilities in energy management | Improve IT efficiency while managing and optimizing a broad infrastructure with a green data center, including IT equipment, property, data and applications. |
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Solution |
| Green technology services | Green technology services to optimize the energy efficiency of data centers |
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Solution |
| Greening of IT | IBM Vice President of Site and Facilities Services Steven Sams discusses the potential for huge savings in operational costs. |
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Video |
| HealthTrans gains unprecedented business flexibility and savings with IBM Service Management Solutions | HealthTrans moved to a new enterprise data center model that focuses on efficient IT service delivery. With IBM’s help, HealthTrans created an infrastructure that processes millions of transactions with sub-second response times. |
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Case study |
| Herbalife supplements its business control with collaborative compliance management solution | Turnkey compliance portal's flexibility, automation and powerful reporting capabilities provide firm foundation for current and future business control needs. |
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Case study |
| Highmark develops a strategy and governance approach to achieve the business benefits of SOA | Highmark worked with IBM to realize additional value from its investments in SOA, to develop a governance structure for managing its SOA environment, and to formulate a communications strategy to articulate the benefits of SOA. |
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Case study |
| Higo Bank leverages data grid technologies to integrate financial system and provide information on demand | A leading regional bank in Japan implemented a customer-focused infrastructure to meet customer needs while increasing profitability and efficiency. |
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Case study |
| Hostway implements the green ocean in the hosting industry, the next-generation data center | A Web hosting provider improves productivity, infrastructure efficiency, and ROI. |
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Video |
| How IBM is making the data center more energy-efficient | By 2030, data centers will represent 12 percent of the total energy use on the planet. IBM is working to reduce energy consumption by building more energy-efficient, “green” data centers. |
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Video |
| How Mature Is Your IT Risk Management? | Companies with mature IT risk capabilities are more effective not only at risk management, but also at IT management in general. Copyright IBM Corporation and Massachusetts Institute of Technology, 2008. This work was jointly created by IBM Corporation and MIT's Sloan Center for Information Systems Research (CISR). |
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White paper |
| Hudson’s Bay Company addresses compliance with industry standards while enhancing its data security | Retailers that do not comply with the Payment Card Industry Data Security Standard for credit cards can increase their risk of theft or loss of private information, which will damage a company’s reputation and customer loyalty. Hudson’s Bay chose to outsource its security management to IBM. |
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Case study |
| Hughes reduces costs and enhances customer loyalty with IBM Internet Security Systems | Now PCI DSS-compliant, Hughes Network Systems offers transaction and data processing security to its worldwide retail customers. At the same time, Hughes has strengthened the perception of its brand. |
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Case study |
| Human capital and talent management for an agile workforce | Human capital management can help you develop a winning workforce to generate real business outcomes. |
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Solution |
| IBM Application Services helps organizations compete more effectively | This video series showcases client success stories that highlight how IBM has helped clients become more agile. |
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Tool |
| IBM Global CEO Study: Implications for the Chief Information Officer | CEOs envision an Enterprise of the Future characterized by change. Their CIOs must enable flexible and scalable technology systems and infrastructures. |
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White paper |
| IBM Global Financing | Get the services you need right now, while freeing up cash for core investments |
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Solution |
| IBM Internet Security Systems: Two years later | IDC Vendor Profile |
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Solution |
| IBM Office of the CIO implements IBM Lotus Notes and Domino 8 for open, efficient communication and collaboration | Advanced collaboration features of Lotus Notes and Domino 8 help the IBM Office of the CIO team improve communication and productivity. |
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Case study |
| IBM reduces cost of mainframe enviroment via service management | Read how IBM streamlined IT management efforts to reduce costs, minimize service disruptions and lower energy costs. |
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Case study |
| IBM Scalable Modular Data Center | The art of the possible. Rapidly deploying cost-effective, energy-efficient data centers. |
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White paper |
| IBM security technology outlook | Explore the important trends and technologies that are expected to shape the security environment in the next two to five years. |
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Solution |
| IBM testing services for IT efficiency and application performance | Address IT efficiency and application performance issues to help minimize the risk of business disruption, increase speed-to-market and reduce costs. |
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Solution |
| IBM X-Force threat reports | IBM X-Force 2009 Mid-year Trend and Risk Report, and IBM X-Force Threat Insight Report |
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White paper |
| IBM’s green data center | IBM’s largest data center worldwide, in Boulder, Colorado, exemplifies our emphasis on energy efficiency and sustainability — and demonstrates how we are helping clients sharply reduce their energy consumption and costs. |
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Video |
| IBM’s Project Big Green 2 | Steve Sams, IBM vice president of Site and Facilities Services, discusses Project Big Green, a new way of looking at data center design and build, and Project Big Green 2, a new family of data center services including scalability and financing. |
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Video |
| Impact business performance with the processes that define it | Learn how Business Process Management can help your bottom line by automating processes, turning insight into action, then dynamically adapting to your business needs. |
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Solution |
| Implications for IT managers from the IBM Global CIO Study | As CIOs focus more on boardroom issues, IT managers are assuming greater responsibility for delivering IT innovation, managing IT operations and increasing the return on IT investments. |
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White paper |
| Improving business through smart energy and environment policy | A framework developed by IBM offers businesses and other organizations a comprehensive approach to energy and environmental issues. |
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White paper |
| Improving IT service management | Dialogue with IBM IT service management evangelist Ivor Macfarlane as he explores what CIOs should be considering when setting out to improve the IT service management they deliver to their customers. |
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Blog |
| Information Agenda | Ready to tap your data’s full potential? Learn how IBM can help you filter your data sources so you have more accurate information to help your business grow. |
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Video |
| Information Agenda catalog | A directory of key solutions for your industry |
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Solution |
| Information Agenda checklist | Get-started checklist for Information Agenda |
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Solution |
| Information Agenda guide for communications service providers | The new converged business model among communications service providers means CIOs are faced with maintaining a significantly larger data pool. |
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White paper |
| Information Agenda: Get started on your information-led transformation journey | The Information Agenda approach accelerates your organization's ability to share and deliver trusted information across all applications and processes. |
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Solution |
| Information explosion drives need for Dynamic Infrastructure transformation | The holistic approach of an IBM information infrastructure can enable CIOs to transform their organizations and solve a wide range of infrastructure challenges. |
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White paper |
| Information infrastructure initiative by IBM tames the information explosion | Getting control of the rapid growth of information assets requires IT decision makers to take a process- and services-oriented approach to managing their storage, information protection, and information security requirements. |
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White paper |
| Information infrastructure: Take control of your information growth | Implement a balanced approach to make the best use of information while managing the risk that accompanies it. |
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Solution |
| Information On Demand EMEA Conference 2010 — Europe | Save the date: May 19-21 in Rome, Italy for innovative ideas about information-led transformation. |
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Event |
| Information On Demand Virtual Experience 2009 | Acquire the insights you need to pursue an information-led transformation. Watch this video anytime in the comfort of your own office. |
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Event |
| Innovation matters. Rapidly deploying cost-effective, energy-efficient data centers | Energy efficiency. Growth. Obsolescence. High density. Sprawl. When it comes to these issues, organizations often find themselves in a quandary. |
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White paper |
| Integrate IT and business strategies to drive innovation at GM: Video | An interview with General Motors’ Group Vice President and CIO Ralph Szygenda |
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Video |
| Integrated application lifecycle: reducing the costs and risks associated with change | Learn how CIOs and application portfolio managers can thrive in a permanent state of change by adopting a holistic approach to application development and management. |
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White paper |
| Integrating the finance organization for global business: Important implications for CIOs | The role of the CIO is critical in partnering with CFOs to transform fragmented data into potential business insights and intelligence for profitable growth. |
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White paper |
| International Truck and Engine plans dynamically for global expansion | A leading producer of engines needed to focus its resources on product development. |
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Case study |
| Irish Life & Permanent unlocks the value of customer data through master data management | A leading financial services company provided its staff with a single and accurate view of each customer across all lines of business. |
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Case study |
| IT delivers business flexibility and innovation to UPS: Video | UPS delivers 15.6 million packages a day. How does technology enable that feat? Dave Barnes, CIO of UPS, talks about the role of IT strategy in driving business innovation. |
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Video |
| IT governance — Enabling high performance in turbulent times | Governance best practices can mitigate the depth and duration of performance declines that often accompany periods of change and innovation. |
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White paper |
| IT infrastructure for business agility: Cloud computing | With cloud computing, dynamically adapt the capability of your services to market needs. |
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Solution |
| IT infrastructure for business agility: Service-oriented architecture | Service-oriented architecture (SOA) is a business-centric IT architectural approach to your business. |
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Solution |
| IT infrastructure for business agility: SOA governance | SOA governance establishes decision rights for the development, deployment and management of new services. |
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Solution |
| IT infrastructure monitoring and management: Doing more with less | One solution to the challenge of optimizing IT operations while balancing budgets may be remote managed infrastructure services, which keep control in the CIO’s hands. |
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White paper |
| Japan Airlines: Raising the bar in the industry | Japan Airlines, working with IBM, implemented an IT issue tracking, change and configuration management solution — an industry first in Japan — that gives JAL management greater visibility into, and control over, the company’s IT operations and a better understanding of how they impact the business. |
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Case study |
| KBC Bank improves customer service by automating content management | An IT architecture framework built on a service-oriented architecture (SOA) enables a customer-centric strategy. |
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Case study |
| kika/Leiner makes green IT a pillar of its branding and marketing efforts | IBM helps a European furniture retailer complement its green furniture line with a green data center and IT infrastructure to reduce its energy costs by 40% and support its brand strategy. |
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Video |
| Make unified communications and collaboration work for you | Hand-in-hand with implementing unified communications and collaboration is the need to reduce the human latency inherent in every business process. |
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White paper |
| Making sense of SOA and today’s IT innovation | CIOs need to understand IT initiatives like SOA, Web 2.0, cloud computing and virtualization not as independent innovations, but as interrelated concepts that can help close the gap between IT and our own service-oriented needs. |
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White paper |
| Mastering carbon management | Balancing trade-offs to optimize supply chain efficiencies |
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White paper |
| Navigating during economic uncertainty | CIOs can help guide their organizations through the current financial environment by focusing on five key aspects of their business. |
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White paper |
| New collaboration: Enabling innovation, changing the workplace | Smart businesses are looking for ways to connect communities of employees, partners, customers and others to create a world of new innovators. |
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White paper |
| New face of service management | A holistic approach for CIOs: Aliging business, development and operations teams for strategic advantage. |
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White paper |
| New Information Agenda: Do you have one? | An Information Agenda serves as both strategy and tactical roadmap, bringing together the people, processes and technology necessary for a CIO to transform information into a trusted business asset. |
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White paper |
| New intelligence for a smarter planet | Find better ways to collect, analyze and use your information intelligently. |
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White paper |
| New Voice of the CIO — The IBM Global CIO Study | IBM interviews with CIOs from around the world provide unique analysis and insight into how CIOs operate in today’s dynamic environment. |
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White paper |
| New Voice of the CIO: Videos, views, tools | Hear from the voices of the global CIO population about how they are delivering leadership. |
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Solution |
| NIWS increases business agility with virtualized, self-managing, autonomic evaluation center | Systems integrator and IT provider NIWS reduced the time and cost of configuring and managing its test environments.through an infrastructure that helps streamline and standardize processes, and dynamically provisions resources based on demand. |
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Case study |
| Nokia: John Clarke, Senior VP & CIO | Using technology to get closer to your customers |
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Video |
| Nokia: John Clarke, Senior VP & CIO | Technology as a collaboration tool |
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Video |
| Nokia: John Clarke, Senior VP & CIO | Make technology simple to adopt |
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Video |
| Nokia: John Clarke, Senior VP & CIO | CIOs execute the strategy |
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Video |
| Nutra-Flo drives global business with robust collaboration platform | A major crop and animal nutrient company turned to IBM for a robust, easy-to-manage collaboration platform that transforms the inbox into an integrated workspace. |
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Case study |
| NYPD fights crime with ones and zeros | The story of how the New York Police Department captured a robber encompasses innovative policing, new IBM technology, and New York’s transformation from crime capital to one of the world’s safest cities. |
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Video |
| Operational Riskdata eXchange Association (ORX) helps banks worldwide gain better insight into operational risk | To help its member financial institutions better assess risk, the Operational Riskdata eXchange Association (ORX) needed to provide a more sophisticated statistical analysis and modeling methodology as part of its operational loss data service. |
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Case study |
| Optimize infrastructure investments by outsourcing your IT needs to IBM | Reduce your time-to-market and boost customer satisfaction without the usual upfront infrastructure costs. |
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Solution |
| Outsourcing in times of crisis: How external relationships deliver real business results | Turbulent economic times can be a catalyst for significant business change, with opportunities to capture new customers, develop new products and services and preserve brand loyalty. |
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White paper |
| Outsourcing your IT applications to reduce risk and improve ROI | Optimize your application investments and align them to business requirements. |
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Solution |
| Payment Card Industry Data Security Standard | Learn how IBM can help your company adhere to the standard to protect your data and your business’s reputation. |
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Video |
| Pike County Schools elongates the PC refresh cycle with Desktops as a Service | Thanks to a virtual desktop infrastructure delivered as a cloud service, the 12-year-old computers of the Pike County Schools System in eastern Kentucky now behave more like 2009 models. |
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Video |
| Power of an Information Agenda | An Information Agenda is a roadmap for making decisions about your information, based on your overall objectives and long-term strategy. |
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White paper |
| Prescription for server room growth: Design a Scalable Modular Data Center | To address the many challenges facing the physical data center, IBM is leading the development of a new concept in data center design and deployment—scalable, modular data centers. |
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White paper |
| Profiting from PCI compliance | The Payment Card Industry Data Security Standard (PCI DSS) is so well designed that it can serve as the foundation of your risk management strategy. |
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White paper |
| Protecting personal and sensitive information | A discussion for senior executives about the effect of security exposure on reputation |
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Solution |
| Reaping the rewards of your service-oriented architecture infrastructure | How real-life organizations are adding up the cost savings and benefits |
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Case study |
| Recology | Recology turns to IBM to help meet a short runway for designing, building and moving to a new data center. |
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Case study |
| Reduce costs, manage change | How does enterprise architecture help align technology investments with business and operational priorities? |
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Video |
| RouteOne system enables automobile dealers to manage credit application process from multiple financial sources | RouteOne built a robust SOA that brings services to market more quickly than the competition, and offers flexibility to meet evolving customer requirements and support more users. |
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Case study |
| SciNet: Studying green by being green | SciNet’s leadership in greenhouse gas research is bolstered by IBM’s innovation in high-performance and energy-efficient iDataplex servers and green data center design. |
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Case study |
| Seed the cloud — business justification for cloud computing projects | Deep-dive with William Freedman as he discusses business aspects of cloud computing. |
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Blog |
| Service management from IBM helps Swiss Re IT make ITIL best practices actionable | Working with IBM, Swiss Re began its journey toward an IT service management model that will enable Swiss Re to achieve the scalability, flexibility and quality of service it requires. |
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Case study |
| Service-Oriented Architecture for Dummies, 2nd IBM Limited Edition | SOA is a game changer. Are you just starting SOA, or want to refresh your knowledge? |
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Tool |
| Six steps toward assuring service availability and performance | Visibility, control and automation are key factors in delivering more and better business services, managing risk and compliance, maximizing return on investment and accelerating business growth. |
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White paper |
| Smarter Planet in action: Active healthcare | Active healthcare makes smart use of remote monitoring, assessment and reporting, and intelligent health management. |
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Video |
| Smarter Planet in action: Data sharing and on-the-fly transformation | Data sharing and on-the-fly transformation use an enterprise service bus to integrate new data sources and create new data in legacy applications. |
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Video |
| Smarter Planet in action: Deep Thunder | IBM's Deep Thunder weather forecasting and business impact analytic tool features fine-grained, near-term analytics; predictive risk analysis; and intelligent resource and response management. |
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Video |
| Smarter Planet in action: Efficient resource utilization | Smarter solutions for software development improve asset utilization, increase data-center efficiency and accelerate speed of delivery. |
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Video |
| Smarter Planet in action: Headset control | Turn a headset into a device that senses facial expressions and levels of excitement or boredom; also, think of an action to be performed on connected appliances. |
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Video |
| Smarter Planet in action: Intelligent traffic management | Intelligent traffic management gets smarter with flow monitoring, real-time rerouting and integrated transport delivery. |
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Video |
| Smarter Planet in action: Personal identity | Smarter solutions for personal identity involve sharing personal data, improving business processes and improving government services. |
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Video |
| Smarter Planet in action: Remote energy consumption monitoring and management | Solutions for the smarter home include remote monitoring, consumption monitoring and response automation. |
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Video |
| Smarter Planet in action: Smart bay | Smart bay — in this case, Galway Bay, Ireland — encompasses harnessing diverse monitoring methods, integrating and sharing data, and uniting local organizations. |
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Video |
| Smarter Planet in action: Smarter policing | Smarter policing uses analytics for better resource management, efficient deployment and accelerating investigations. |
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Video |
| Smarter Planet overview | Computing advances allow us to add a layer of intelligence to the basic processes that run our world: roads, water, power. Now, we can make our planet smarter. |
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Tool |
| SOA business value analyzer | The SOA Business Value Analyzer can help evaluate your goals and how to address these goals through IBM Entry Point projects. |
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Tool |
| Staples makes it easy for online customers and becomes a more flexible and successful business. | Staples differentiates its online experience that by encouraging more browsers to buy and more buyers to return. Conversion rates — the percentage of online shoppers who go from browsing to buying — have risen 60 percent. |
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Case study |
| Staying aloft in tough times: Why smart, innovative businesses are turning to cloud computing | A discussion of cloud computing as the platform for optimizing operations while creating and delivering the kind of innovative services that differentiate and propel the business forward. |
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White paper |
| Success stories for service-oriented architecture: Euronet Essentis |
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Case study | |
| Success stories for service-oriented architecture: Reliance Life |
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Case study | |
| Success stories for service-oriented architecture: Sears Canada |
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Case study | |
| Success stories for service-oriented architecture: UK Postal organization |
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Case study | |
| Success stories for service-oriented architecture: University of North Carolina Health Care System |
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Case study | |
| Sustainable business practices for the environment | Solutions that focus on environmental sustainability to lower costs and demonstrate corporate responsibility |
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Solution |
| Syracuse University, IBM, New York State launch one of the world's greenest data centers | Anticipated to use about 50 percent less energy than a typical data center in operation today |
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Case study |
| Taking a strategic approach to optimizing the data center portfolio | Comprehensive planning is the key to availability, adaptability and efficiency. |
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White paper |
| Taking a strategic approach to optimizing the data center portfolio | Comprehensive planning is the key to availability, adaptability and efficiency. |
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White paper |
| TATA Sky launches major satellite TV business with unprecedented speed | TATA Group chose IBM to build an SOA-based IT infrastructure for its TATA Sky satellite broadcasting service. Within its first year of operation, the company had signed up its one-millionth connection — a world-record growth rate for direct-to-home broadcasting. |
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Case study |
| Tennis Australia/Australian Open | As the Official Technology Partner of Australian Open, IBM helps Tennis Australia to ensure their Web site is scalable and secure. |
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Case study |
| The CIO Series: Outsourcing and Innovation | If innovation drives businesses forward, shouldn't CIOs spend more time doing it? IBM helps free up CIOs so they can focus on innovation and growth. |
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Video |
| Transforming the workforce: Seven keys to succeeding in a globally integrated world | Organizations need seven capabilities to build a productive, responsive global workforce. |
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White paper |
| Trovus streamlines collaborative proposal writing and document management | A computer services startup eliminates document management bottlenecks and fosters collaboration by using IBM Lotus Quickr to supplant e-mail for collaborative document creation and management with version control. |
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Case study |
| TUI Nordic Fritidsresegruppen improves customer service with value-added mobile messaging | A regional charter trip company turned to cell phone-based short message service (SMS) communications to deliver up-to-date information to customers and staff. |
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Case study |
| Turning information into insight | Digital information is growing at an unprecedented rate. CIOs need control over their data to turn it into actionable intelligence. IBM professionals can identify trends, patterns and anomalies that help CIOs make more informed business decisions. |
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Video |
| VicRoads streamlines IT service management with ITIL standards | Australian transportation authority resolves IT issues quickly, improves service efficiency and system availability |
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Case study |
| Victoria University | A prominent university in Australia gains the capacity to launch critical new projects, reduces annual carbon emissions by 230 tons and anticipates energy savings of US$300,000 over the course of 10 years when it joins forces with IBM Global Technology Services - Integrated Technology Services. |
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Video |
| Virgin Entertainment Group: Robert Fort, CIO (CNET interview) | Virgin Entertainment Group CIO Robert Fort discusses how, starting with an IBM retail kiosk, Virgin Megastores created digital listening stations that allow CD shoppers to listen to their choice of millions of songs. |
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Video |
| Web 2.0 @ work | How CIOs can help drive business returns by improving organizational effectiveness |
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White paper |
| Web 2.0 for business | Social software — enabling the power of participation |
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Solution |
| What your IT managers should investigate for business agility: Business process management |
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Solution | |
| What your IT managers should investigate for business agility: IBM SOA infrastructure consulting services |
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Solution | |
| What your IT managers should investigate for business agility: SOA entry points |
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Solution | |
| What your IT managers should investigate for information strategy: Enterprise content management |
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Solution | |
| What your IT managers should investigate for information strategy: Enterprise data management |
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Solution | |
| What your IT managers should investigate for information strategy: Information Agenda |
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Solution | |
| What your IT managers should investigate for information strategy: Trusted business information |
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Solution | |
| What your IT managers should investigate for organizational effectiveness: Collaboration software |
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Solution | |
| What your IT managers should investigate for risk mitigation: Business continuity |
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Solution | |
| What your IT managers should investigate for risk mitigation: Security |
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Solution | |
| What your IT managers should investigate for risk mitigation: Service management |
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Solution | |
| When data becomes intelligence | An interview with Quest Diagnostics’ Senior Vice President and CIO, Mary Hall Gregg, Ph.D. |
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Video |
| Whirlpool deploys virtualization, cuts server footprint with IBM and SAP | Major appliance manufacturer replaced 30 servers with five partitioned IBM System p5 570 machines, using Advanced POWER Virtualization to handle changing workload dynamically. |
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Case study |
| Work smarter, not harder | Optimize business performance by building a smarter enterprise |
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Solution |
| Workforce productivity | Drive business value with Web portals by increasing productivity while lowering deployment costs |
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Solution |
