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Information strategy case studies

Carrefour

The largest retailer in Europe sought to gain more control over its marketing processes and more effectively leverage its business intelligence.

Geisinger Health System

A major healthcare provider improved its electronic health record systems to organize information and integrate real-time clinical data with medical history.

Cyprus Telecommunications Authority

A leading telecommunications provider needed a data infrastructure that could provide staff with insight into customer needs.

Rohm & Haas

A global specialty materials company implemented an electronic content management solution to strengthen governance processes and improve staff efficiency.

Irish Life & Permanent

A leading financial services company provided its staff with a single and accurate view of each customer across all lines of business.

The Co-operators

The leading Canadian owned, multiproduct insurer created a source for complete and accurate customer information to drive sales across lines of business and save costs.

Higo Bank

A leading regional bank in Japan implemented a customer-focused infrastructure to meet customer needs while increasing profitability and efficiency.

Douglas Holding

A leading German retailer improved the speed of data-shredding processes by a factor of eight and streamlined its data warehousing process.

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