Service detail
Applications on Demand – Full Service is an end-to-end solution, delivering applications management and infrastructure support services for a predictable monthly fee.
Highlights
 |  | | Helps companies expand application functionality without significant investment |
| | | Provides a comprehensive IT management and support solution with a single point of accountability |
| | | Leverages automated tools and processes to reduce costs |
Reduce expenses, defer large up-front cash outlays, avoid large projects but expand functionality of your enterprise applications. Do these challenges sound familiar?
Mission-critical systems delivered by the Applications on Demand platform may be the answer. On demand applications management is our core business - IBM has developed tools, processes and automations designed to optimize performance, streamline your operations and eliminate rework. You can save 25 - 50% or more on your enterprise systems.
Monitored and managed
Clients can call on IBM to provide expert applications management-24 hours a day, 7 days a week. Our investments in monitoring technology can proactively detect and solve problems, often before the client becomes aware of them.
Automations of repeatable manual processes eliminate human error. Automations include patching and environment refresh.
Enterprise Applications
IBM delivers enterprise applications from tier one software providers like SAP and Oracle for a low predictable monthly fee.
IBM Infrastructure
IBM's infrastructure is architected to offer our clients the highest levels of security, performance and availability. We use best-in-class products by leading infrastructure partners like BMC, Cisco, HP, Microsoft®, Sun and Veritas.
Key elements include data centre, security, storage, systems and network. Options include disaster recovery down to the application layer.
Pay-as-you-go
Get balance sheet relief by shifting to a “pay-as-you-go” cost model. Avoid upfront investments in IT assets and mitigate the risk of technology obsolescence. Achieve the ability to scale infrastructure on demand as your business grows with IBM Full Service.
When to use IBM Full Service
New implementation - planning new ERP system
On demand - want to move to an applications management model that can scale easily with your business
Upgrades - considering substantial investments in infrastructure
Cost cutting - you must reduce applications management costs by 25 - 50% or more
Need improved reliability - benefit from process improvements and IBM's investment in tools and technology
New focus - staff must be redeployed to improve business performance, rather than perform application maintenance
Speed - accelerate the time to benefit for enterprise applications
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