Service detail
IBM's End User Services Consultancy services provide thought leadership in the marketplace with the unique IBM Access to Information and Resources Framework (AIR Framework). The potential benefits that knowledge-based organisations can gain from transforming to a modern distributed computing environment are too significant to be ignored. If your ability to realise your business aspirations is constrained by a lack of flexibility in your underlying infrastructure then the AIR Framework can help. By creating a component based business model it reveals the opportunities and, once benchmarked against market best practice, provides the business case and roadmap for transformational change.
Highlights
 |  | | Aligns business requirements with IT capability |
| | | Provides a flexible platform to accommodate future developments |
| | | Brings structured order to complexity |
| | | Protects the security of your data |
| | | Adapts to the requirements of individual organisations |
| | | Delivers a transition roadmap and fully auditable change process. |
The distributed computing environment is changing at a fast pace. The last five years have seen a proliferation of new technologies, particularly in the consumer electronics market, with the advent of WiFi, Bluetooth, PDAs, smart phones, BlackBerrys and USB keys. As a result of the increasing mobility available, the scope of distributed computing is no longer tied to the desktop, it is about providing access to information and resources wherever, however and whenever appropriate.
The IBM AIR Framework addresses business challenges by providing a comprehensive transformation framework that works with frontline and back office strategies and provides a clear vision of the scope of the changes required to deliver real benefits. This flexible, business driven consultancy framework enables you to take control of the proliferation of new technologies by highlighting those that will best meet your business needs. It helps you answer key business questions such as:
- How can we quickly reach new customers through innovative services, capturing the demand curve as it happens and yet retreat when necessary?
- How can we reach new markets faster than our competition?
- How can we support our business with consistent access to information and resources through any device, anywhere, anytime?
- How can we increase productivity by creating flexible work patterns and decoupling people from our buildings, their desks and their personal computers?
- How can we reliably predict the costs of entering and exiting new markets, introducing new products and channels?
- How can we increase our accountability by managing at the person level?
Our focus areas
Using the tools, templates and deliverables provided by the Framework IBM will discover exactly what is going on in your DCS environment today, enabling you to plan where you want to be in the future and reveal what is required to get you there from both a business and IT point of view. The end deliverable is a structured transformation roadmap that takes into consideration today's business needs while future proofing for tomorrow's business strategies.
What we bring
IBM has the tools, methods and skills to help your business achieve greater flexibility, increased productivity and the benefits of a fresh approach to distributed computing services.
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