IBM Customer Agreement (ICA)

IBM Managed Security Services SOW

Attachment for Support and Maintenance of IBM Security Products

Agreement for Exchange of Confidential Information

The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other.

IBM Software Support Handbook

Services Descriptions

Managed Security Services General Provisions - Services Description

Managed Network Security Services

Managed DDoS Protection

IBM Managed Security Services Integration Project Management Services

IBM Infrastructure Security Services – firewall management - managed VPN concentrator

Infrastructure Security Services - Managed Security Information and Event Management

Managed Security Services General Provisions - Services Description

Third Party End User Licence Agreements (EULA)

THIRD PARTY END USER LICENCE AGREEMENTS (“EULA”) APPLIES TO THE IBM MANAGED SECURITY SERVICES TECHNOLOGY BUNDLE. THESE TERMS ARE MANAGED AND MAINTAINED BY EACH VENDOR AND ARE IN ADDITION TO THE SPECIFIC TERMS AND CONDITIONS PROVIDED IN MANAGED SECURITY SERVICES - SERVICES DESCRIPTIONS.

As applicable, you agree to be bound by the terms and conditions set forth in the EULA(s), which are made available for review at:

Check Point Products:

Palo Alto Products:

For Juniper Products:

For Cisco Products:

For Fortinet Products:

For FireEye Products:

For Trend Micro Products:

For Websense Products:

Such EULA(s) are solely between you and the third party services vendor.

Managed Network Security Services - Technology Bundle