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We collaborate with our clients to turn today's complexity into competitive advantage, by transforming their organizations to enable growth, increase effectiveness and drive efficiency.
Welcome to IBM Strategy & Transformation
IBM Strategy and Transformation combines our management consulting capabilities to deliver economic value for our clients through a unique combination of business and technology insight.
We deliver end-to-end transformation, from strategy to implementation, and we help our clients gain efficiency from cross-functional collaboration.
Business and customer
Defining and transforming customer interactions
and relationships to deliver sustainable growth.
- Business and Customer Strategy
- Customer and Channel Transformation
- Technology-enabled CRM Transformation
Operations and supply chain
The “how” of your business: product and service excellence, efficiency in production, operational performance.
- Operations Strategy
- Visibility and Planning
- Product Lifecycle Management
- Asset Management
- Procurement
Organisation and people
The "who" of your business in changing times: defining future organisation, culture and workforce operating models; managing the change process to get there; building skills for the future; and delivering HR services.
- Organisation and Workforce Transformation
- Learning Solutions
- HR Transformation and HR Systems
Finance and Risk
Manage financial performance and risk.
- Finance Transformation and Shared Services
- Finance Operations Improvement
- Business Risk Management
- Enterprise Performance Management
Technology Strategy
Develop, implement and operate information technology to power your business.
- IT Strategy & Planning
- IT Performance Management
- Enterprise Architecture & Services
- IT Risk & Delivery Assurance
Listen to IBM's Howard Tollit, the Strategy and Transformation Leader for IBM Global Business Services, UK and Ireland, discussing the IBM 2010 Global CEO Study.

