Telecom expense management services

Gain control over your telecommunications costs with proactive management of your voice, data and mobile spending

Overview

Simplify and reduce the cost of managing your global telecommunications costs with the help of IBM Telecom Expense Management Services. We can help streamline, centralise and operate your end-to-end telecommunications processes across multiple vendors. With fully integrated services delivered through a centralised operating platform and highly automated processes, our TEM specialists can provide support for both your fixed and mobile telecommunications environments.

Telecom Expense Management (TEM) services are designed to help you:

  • Control and reduce costs on an average of ten to thirty percent with proactive management of your voice, data and mobile services, devices and networking equipment spending
  • Reduce complexity through streamlined, integrated and automated telecommunications expense management processes
  • Manage your telecommunications environment and reduce your staffing requirements by providing experienced IBM TEM specialists
  • Gain credits through monthly electronic invoice acquisition, validation and dispute of telecom billing errors
  • Enhance your visibility and control over global telecommunication expenses through business intelligence reporting and dashboards

To help you make the transition to a managed solution that fits your budget and needs, IBM provides the following services:

  • IBM Telecom Expense Management Services - consulting includes assessment, historical audit and mobile savings analysis to help you identify cost saving opportunities in your fixed and mobile telecom expense environment.
  • IBM Telecom Expense Management Services for fixed communications includes standard, enhanced and premium offerings for planning and integration, and managed services for your fixed voice, data, video and networking equipment spending.
  • IBM Telecom Expense Management Services for mobile communications provides activation planning and integration services, and managed services, to support the unique challenges of managing your mobile service provider and device expenses.

We're here to help

  • Kenneth Berry

    Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI