Storage and backup services

IBM Managed Hosting - storage and backup services provide managed storage capacity and other cost-effective solutions to help increase your data availability and protect your critical information from accidental loss or destruction, while helping address your rapidly growing storage requirements.

IBM Managed Hosting - storage and backup services are designed to provide managed storage capacity and other cost-effective solutions to help increase your data availability and protect your critical information from accidental loss or destruction. Flexible backup and restoration services, expert technical assistance and managed storage capacity can help address the rapidly growing data volumes associated with your on demand business.



Service detail

Service details

SAN managed storage services

Mounting data stores can slow system performance and clutter databases. With SAN (storage area network) managed storage services, you can store large volumes of data in a security-enhanced SAN environment provided and managed by IBM. SAN managed storage services are designed to allow you to purchase reliable, high-performance storage capacity for a flat monthly charge for each shared or dedicated Fibre Channel access connection to the SAN environment, plus a monthly charge per gigabyte of allocated disk space. Data can be stored at the same IBM e-business Hosting™Center where your servers are located or at multiple e-business Hosting Centers around the world.

Standard backup and restore

With standard backup and restore service for hosting environments, you gain reliable, flexible, security-rich, network-based backup (via IBM Tivoli® Storage Manager) at a very affordable price. That's because the costs for hardware and management tools, such as servers, storage pools and tape libraries, are shared among all clients of the service. At the same time, IBM employs security features and management mechanisms at the network, backup server and storage device layers to help ensure separation and protection of your data. You maintain control over the actual backup process itself. If extra storage or data transfer is necessary, you can initiate ad hoc backups at any time. Billing is based on the amount of data transferred to backup or from restore. You pay for the services you use.

Dedicated backup and restore

With a dedicated storage management server to handle tape backup and restoration functions, you gain a higher degree of flexibility and schedule control than our standard backup and restore service allows, especially if you have large volumes of data. You can choose between lower-cost shared tape library resources or optional dedicated resources.

Online hot database backup

When you have mission-critical data and cannot tolerate the downtime associated with offline backup and restoration services, the online hot database backup service is designed to allow you to back up selected databases without interrupting business transactions. The 24x7 capability can be added to our standard backup and restore service. You can select the databases and frequency of the backups. IBM DB2®, Informix®, Oracle and Microsoft® SQL Server™databases are supported. Billing consists of a one-time setup charge per database, plus the ongoing charges associated with the standard backup and restore service.

High performance backup and restore

As multi-terabyte databases become common and available backup windows continue to shrink, the issue of backing up large databases in the shortest possible time has become increasingly urgent. High performance backup and restore provides backup and restoration of large amounts of data in significantly less time than standard services by moving data transfers from the IP communications network to a data network or SAN. These fiber connections provide throughput superior to LAN-based IP connections because they support large frame size and high-bandwidth transfers. High-throughput data transfer means shorter backup and restoration intervals, which translates to higher application availability and potentially lower costs.

Offsite data storage

You can increase the level of data protection provided by our standard backup and restore service by adding offsite data storage. Duplicate copies of your backup tapes are automatically created by Tivoli Storage Manager and transferred daily to a security-rich offsite storage facility. Should recovery be impossible using onsite backup media, quick access to these vaulted copies can help limit business disruptions. Billing is per gigabyte stored in the offsite facility, with separate charges for each emergency media recall.

Tape library partition

You can acquire terabytes of cost-effective, scalable tape storage with tape library partition services, designed to provide dedicated access to a logical library partition installed in the shared backup infrastructure at the IBM e-business Hosting Center. The partition includes one or more tape drives plus tape library slots dedicated to your use, with Fibre Channel connections for high-speed data access.

Storage assistance

Effective backup and restoration strategies are crucial to maintaining the availability of Web-based business processes. Storage assistance offers on-call consulting support from skilled IBM personnel who can help you implement a sound backup and restoration strategy for your hosting environments and provide onsite support for operational tasks performed at the IBM e-business Hosting Centers, including restoration of data files and review of daily server logs.

Our hosting services are designed for on demand business

IBM e-business Hosting offers a flexible array of scalable services that grow with your business and enable you to respond dynamically to a rapidly changing marketplace. The services are modular so you can choose what you need, when you need it. As your business requirements change or accelerate, IBM will work with you to build a services solution that is capable of addressing them.

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  • Kenneth Berry

    Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI