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United Kingdom Services A-Z

A

  • Account Advocate

    A premium remote support service, features a single source technical support interface for remote support for System I, System p, System x and non-IBM Intel servers.

  • Antivirus management

    Have you established a widespread and far reaching approach to protect your company from malicious code? We can provide complete outsourcing of key activities at various points in your infrastructure. This provides a multi-tiered and in-depth approach to help protect against malicious code.

  • Application Management Advisory Services

    IBM Application Management Advisory Services will assist you to improve and extend AD/M delivery capabilities by identifying and prioritising your investments needs.

  • Application Portfolio Management Services

    With IBM Application Portfolio Management Services we can evaluate your application assets and develop a plan with you to align your application portfolio to your business needs.

  • Application security assessment

    Provides a review of your custom applications to determine security weaknesses.

  • Application Security - Express Managed Web Security

    Get cost-competitive protection to reduce Web-based threats to your business

  • Automated test facility

    Provides analysis, software assets, automation packages and implementation services for designing and deploying a test center resource reservation and provisioning solution that increases utilization, decreases test cycle times, eliminates manual mistakes and lowers the total cost of ownership.

  • Availability assessment

    This detailed assessment is designed to analyze the underlying causes of IT system outages, and help identify and mitigate your availability risks.


B

  • Backup as a Service Business Value

    Backup as a Service Business Value

  • Business continuity program assessment

    Measure and learn how to improve the maturity of your business resilience program.

  • Business impact analysis

    What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.

  • Business of IT dashboard

    IBM IT Lifecycle Management and Governance Services - business of IT dashboard, employing IBM's experience, preconfigured components and best-practice approach, can accelerate the design and implementation of an IT dashboard and its integration into your existing IT infrastructure.

  • Business of IT executive workshop

    This workshop is designed to help you align your IT capabilities - processes, people and technology - with overarching business objectives, whether they’re related to revenue growth, productivity, customer satisfaction, marketplace differentiation or competitive advantage.

  • Business Process Services

    Outsource high-volume transactional processing activities

  • Business transformation outsourcing

    To effect major change, traditional outsourcing is not enough


C

  • California Senate Bill No. 1386

    We can help you achieve security best practices that meet the requirements of the California Senate Bill No.1386

  • Cloud-based vulnerability management and PCI scan service

    Streamline security vulnerability management and manage compliance

  • Contingency planning assessment

    You face greater potential harm to your company from any single disaster. IBM can perform an independent assessment of your ability to cope with a crisis, such as a flu pandemic, to help you identify gaps and develop action plans to mitigate exposures.

  • Converged communications services - IP contact center

    Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue

  • Converged communications services - IP telephony

    IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.

  • Converged communications services - network convergence

    Take advantage of expert planning, design, deployment, tuning and management services for an effective converged communications network.

  • Converged communications services - real-time collaboration

    IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.

  • Converged communications services - unified messaging

    IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.

  • Custom Application Services

    IBM Custom Application Services provide you with the ongoing maintenance and support of your custom developed applications, supported by innovative IBM solutions, strong governance and productivity control.

  • Customer relationship management (CRM) outsourcing

    IBM's globally-delivered CRM outsourcing processes and technology resources help increase revenue, reduce costs and enhance customer loyalty.

  • CustomPac for z/OS

    CustomPac is a suite of services is designed to help you install, migrate and maintain your z/OS system.


D


E


F

  • Facilities Cabling Services - fiber transport system

    Help lower the operating cost of your data center, support the highest level of availability for your IT infrastructure and reduce clogs of unstructured cabling under floor tiles with IBM’s turnkey cabling service

  • Firewall management

    There is nothing glamorous about firewall management, yet it is one of the keys to maintaining a secure environment. Outtasking of firewall management allows you to avoid the routine problems while ensuring or even enhancing security.


G


H


I


L

  • Laptop and Desktop Recovery

    IBM’s Laptop and Desktop Recovery service helps companies address these issues by combining operations, data backup, retrieval and recovery processes into an online, disk-based solution.

  • Legacy Transformation Services

    IBM Legacy Transformation Services will assist you to assess, consolidate, integrate and revitalize your existing legacy application portfolio that can help you save up to 40% of your maintenance costs.


M


N


O


P


R

  • Rapid Recovery

    Recovering technology and infrastructure at the speed your business demands

  • Rapid Recovery 400

    Rapid Recovery services enable you to reduce data loss to that of the last logged production transactions at the time of an outage emergency and make systems available again within hours or minutes or even seconds depending upon the techniques employed.

  • RealSecure Guard 10/100

    RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.

  • RealSecure Network 10/100

    RealSecure Network 10/100 software provides network intrusion detection and response capabilities that monitor 10/100Mbps network segments within a centralized operational and management framework.

  • RealSecure Network Gigabit

    IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.

  • RealSecure Server Sensor

    IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.

  • Recovery Express

    Providing targeted, cost-effective data center recovery services for small and midsize businesses

  • Recovery options for IBM technology

    What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.

  • Relocation Services

    IBM and multi-vendor hardware installations, relocations, data centre consolidations, decommissioning and critical hardware skills cover

  • Remote data protection

    Protect distributed data with a robust, security-rich backup and recovery system

  • Remote data protection express

    A managed service that helps to automatically protect business critical data on Servers and PCs. Data is backed up securely over an existing network connection to an IBM data center.

  • Resilience plans and procedures development

    Develop a well-designed and comprehensive resilience plan with step-by-step guidelines to monitor, react, and if necessary, recover your business operations.

  • Resilience plans and procedures validation

    Performing exercises is critical to the successful demonstration and validation of the readiness of your business resilience plans. Obtain assistance in validating your resilience plans.

  • Resilient program management

    We can help you design, implement and manage a comprehensive, adaptable, and measurable resilience program to facilitate your achieving your business objectives.

  • Risk and vulnerability assessment

    What risks pose the gravest threat to your business? IBM's risk and vulnerability assessment can recommend cost-effective safeguards to mitigate and prevent risks.


S


T

  • Testing center of excellence

    Apply best practices in testing to increase your project success

  • Tivoli Services for security

    IBM Tivoli Services for security helps identify and defend against security threats from the Web.

  • Total continuity program management

    Do you have the skills and resources available to successfully execute an ever-changing continuity program? We can provide integrated business continuity solutions that allow you to focus on your core business.


U

  • Unified Threat Management (UTM) Service

    The IBM Unified Threat Management (UTM) Service - part of the IBM Managed Security Services umbrella - provides a comprehensive security solution designed to work ahead of the threat.

  • Unified Threat Management (UTM) Service

    The IBM Unified Threat Management (UTM) Service-part of the IBM Managed Security Services umbrella-provides a comprehensive security solution designed to work ahead of the threat.

  • Unified Threat Management (UTM) Service

    The IBM Unified Threat Management (UTM) Service-part of the IBM Managed Security Services umbrella-provides a comprehensive security solution designed to work ahead of the threat.


V

  • Virtual SOC Portal

    Monitor the security of your systems 24/7/365.

  • Vulnerability Management Service

    Automate the vulnerability management lifecycle while delivering visibility into each area of potential risk.

  • Vulnerability scanning and management

    Are you protected from the most current vulnerabilities? We can provide a variety of scanning capabilities to enhance your existing security posture and help to prevent unwanted intrusions.


X

  • X-Force threat analysis service

    A security intelligence service that delivers customised information about a wide array of threats that could affect your network security.

  • XIV data migration services

    Migrate data to XIV storage platform more quickly and effectively. Facilitate a faster and more effective migration of data to the XIV storage platform