IT outsourcing

Pushing the limits of IT outsourcing


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The evolution of IT outsourcing

IT outsourcing is not what it used to be. It wasn't long ago that the term IT outsourcing was synonymous with offshoring; a simple tactic for reducing costs by shipping non-core functions overseas.

But not anymore.

More than half of all CEOs now partner with external partners to drive innovation. And among outperforming organisations, the percentage is even higher. In fact, forward-thinking companies have broadened the definition of IT outsourcing by partnering with providers to speed time to market, attract new customers, and foster a culture of innovation. At IBM, we work together with our clients to deploy IT resources that have strategic business outcomes. This isn’t just IT outsourcing. This is business and IT services sourcing.

For more on how to evaluate a business and IT services sourcing partner, download the whitepaper:



Business and IT services sourcing success stories


Qantas Airways reduced check-in time by more than 50 percent
Bharti Airtel can now activate 1.5 million accounts a month

Read about these business and IT services sourcing success stories and others in our interactive client reference guide:


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  • Kenneth Berry

    Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI


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The sourcing market is changing


What is the IBM Technology Innovation Exchange

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Watch the sourcing debate with thought leaders from IBM UK & Ireland hosted by Outource Magazine


Watch the debate

Thought leaders from IBM discuss sourcing - a video roundtable hosted by Outsource Magazine

Join the business and IT services sourcing conversation