Advances in communications and networking capabilities today offer organisations almost unlimited opportunities to create business advantage by conducting business anywhere, anytime, using multiple types of devices and communications. Organisations have the potential to create and support innovative new business models - from advanced collaboration environments to customer self-service to mobile workforce support. Yet knowing how and where to start can be challenging. Chances are your company is asking lots of questions, such as:
Integrated communications services focus on designing, implementing and managing your communications and networking environments to optimise them for anytime, anywhere integrated business communications. These services are designed to enable you to support key networking environments and build differentiating advantage through business innovation.
Integrated communications services can help you:
Integrated communications services combine IBM's IT and business solutions expertise, proven methodologies, highly skilled global resources, industry-leading management platforms and processes, and strategic partnerships with other industry leaders to help you create an integrated communications environment that drives business flexibility and growth.
What we offer
Build business advantage with integrated voice, data and video environments designed for collaboration and productivity
Meet the growing demand for mobile connectivity with secure and resilient wireless network solutions that deliver virtually anytime, anywhere communications.
Ensure your networks are aligned with business strategy and optimised to support operational excellence.
Design, integrate and deploy network infrastructures that are both efficient and adaptable.
Monitor, manage and maintain complex network infrastructures for high performance and application availability
Integrate real time data capture with key business processes using RFID
Gain control over your telecommunications costs with proactive management of your voice, data and mobile spending