Advances in communications and networking capabilities today offer organizations almost unlimited opportunities to create business advantage by conducting business anywhere, anytime, using multiple types of devices and communications.
Organizations have the potential to create and support innovative new business models-from advanced collaboration environments to customer self-service to mobile workforce support. Yet knowing how and where to start can be challenging. Chances are your company is asking lots of questions, such as:
- How can we use communications and networking to achieve strategic business advantage?
- What's the best way to support our mobile workforce?
- How do we manage the proliferation of end user devices with voice, video and data capabilities?
- Where can we find skills to handle the new complex communications and networking technologies?
- How can we track high-value assets to enable the swift location of information?
- How can we build the right networking environment to optimize employee collaboration?
- How can we reduce our capital investments and costs?
- How can we ensure that we're getting the most cost-effective performance from our network?
Integrated communications services focus on designing, implementing and managing your communications and networking environments to optimize them for anytime, anywhere integrated business communications. These services are designed to enable you to support key networking environments and build differentiating advantage through business innovation.
Integrated communications services can help you:
- Create new process models to drive business innovation for competitive advantage
- Conduct business anytime, anywhere using multiple types of devices and forms of communication
- Enhance individual, work group and organizational productivity with collaboration environments
- Enable new capabilities by integrating voice, video and data communications
- Optimize your communications and networking environments for cost-effective performance.
Integrated communications services combine IBM's IT and business solutions expertise, proven methodologies, highly skilled global resources, industry-leading management platforms and processes, and strategic partnerships with other industry leaders to help you create an integrated communications environment that drives business flexibility and growth.
What we offer
Converged communications services
Build business advantage with integrated voice, data and video environments designed for collaboration and productivity
Mobility and wireless services
Meet the growing demand for mobile connectivity with secure and resilient wireless network solutions that deliver virtually anytime, anywhere communications.
Networking strategy and optimisation services
Ensure your networks are aligned with business strategy and optimised to support operational excellence.
Network integration services
Design, integrate and deploy network infrastructures that are both efficient and adaptable.
Network managed services
Monitor, manage and maintain complex network infrastructures for high performance and application availability
RFID services
Integrate real time data capture with key business processes using RFID
Telecom expense management services
Gain control over your telecommunications costs with proactive management of your voice, data and mobile spending
