IBM Maintenance Support for Unix

Improve ROI by extending the life of your OEM equipment

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IBM Multivendor maintenance

IBM hardware maintenance and software services for OEM equipment

Recognising that all products, including our own, reach an ‘End Of Service’ point in time, IBM can extend the life of your OEM equipment to maximise the return on investment you have made in IT products. IBM’s offering covers:

We can provide tailored cover on these products regardless age, size or complexity, be it Entry, Mid-range or High-End levels such as HP Superdome or Oracle M9000.

Acknowledged by Gartner, IBM is one of the largest Multi-vendor support organisations in the world and well qualified to support these environments. Over two decades of experience delivering hardware and software service has resulted in the successful support of hundreds of thousands of OEM technology products around the globe. IBM’s vast knowledgebase on OEM equipment and expert skills provides rapid identification and resolution of problems.

The competitively priced service also offers clients more flexibility to vary service levels according to business criticality. It is also possible to remove products mid-contract to accommodate consolidation and migration activities. Compare this with an OEM’s annual, up-front fixed price contract where you could end up paying for technology that’s not being used.

IBM’s service provides:

IBM software services for OEM equipment

To complement IBM hardware maintenance on OEM equipment and provide a full managed service we also offer a range of software services, covering the support of:

You can turn to IBM with confidence to provide you a robust and reliable software service responded to by knowledgeable experts. You have no limit on the number of calls you make and our aim is to advise you on issues or circumvent your operating system problems quickly and efficiently to get you up-and-running again.

The Service includes:

Operating System support including layered products shipped as standard

Additional software services

Why IBM?

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