IBM Global Process Services

Business Process Innovation


Reap the rewards of next generation BPO.

Today’s market calls for a different kind of business process outsourcing provider. One that takes into account your company’s unique identity and position in the market. One that can deliver sustainable competitive advantage through process innovation.

Today’s market calls for IBM Global Process Services.

We're here to help

  • Kenneth Berry

    Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI


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Featured Content

Next-generation BPO

Next-generation BPO

Our Story

Our Story

Success Stories

Partnering with IBM


Featured Stories

Client Collaboration: A True Partnership in BPO

Client Collaboration

We work closely with our clients for the duration of each relationship, helping us to react quickly to their needs.

EPIC: A Methodology for Innovation

EPIC: A Methodology for Innovation

Our Enterprise Process Innovation Continuum (EPIC) is the analytics-driven methodology we use to innovate business processes.

Transitioning Business Processes

Transitioning Business Processes

Once you decide to work with IBM Global Process Services, what's the first step? We begin the transition with a comprehensive knowledge transfer.

EPIC: Extending Innovation

EPIC: Extending Innovation

We perform business processes for some of the most respected and successful companies in the world, and this work benefits all of our clients.

Cultural continuity

Cultural Continuity

When we take on processes that touch your customers, we are also taking on your organization's identity.

Global Network of Delivery Centers

Global Network of Delivery Centers

IBM delivery centers scale up or down to respond to our clients' business opportunities, challenges, seasonal cycles, time zone demands, and diverse geographic requirements.