IBM Global Process Services

Business Process Innovation


Human Resources Learning and Recruitment Outsourcing


Your enterprise wants to increase learning hours and knowledge-sharing while decreasing overall cost, transition to a variable, volume-based staffing solution, institute a faster time-to-hire process or innovate and deliver the latest HR technological and procedural advances. IBM Global Process Services has the experience and expertise to help you streamline your human resources, learning and recruitment processes, improving efficiencies and reducing costs.


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Introducing Kenexa, an IBM company

Explore how our newly expanded portfolio of HR, Learning and Recruiting services can help you build a Smarter Workforce.

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Human Resources Services

Enhance your employee experience and reduce costs with proven processes and innovative technology.

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HR Analytics

Mine real-time information for intelligent decision-making and increase efficiencies with HR planning systems and real-time reporting.

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End-to-End Learning Solutions

Optimise your workforce training and development processes to drive business results.

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Recruitment Process Outsourcing

Find, attract and retain first-choice candidates for your organisation.

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Talent Management

Cultivate a highly qualified, loyal workforce within your organisation and acquire insights to drive better performance.


P&G and IBM win 2013 HROA EU Customer Relationship of the Year

During our 10-year relationship in EMEA, P&G and IBM have set the standard for HRO partnerships through innovation and service delivery excellence.


IBM leads Everest Group MPHRO rankings

In its 2013 PEAK matrix, Everest Group rated IBM a "Star Performer" in multiprocess HRO.


How do you create a Smarter Workforce?

Learn how today's leaders are reinventing the way work works.


Business transformation is a formula for efficiency at pharmaceutical firm

Learn how a global firm improved employee service, enhanced data reporting and reduced operations cost with a global HR administration transformation.