Service detail
People, processes and business practices have a critical impact on your business process and system availability. Typically, these elements play a far more significant role in helping you achieve target availability levels than your hardware or software systems. We can help you make sure that your IT systems are supporting your business availability and resilience.
Highlights
- Emphasises high availability as a key theme throughout the software development lifecycle to help ensure that target availability levels are met
- Provides practical process improvement recommendations that can help enhance IT system availability and overall resilience
- Offers a thorough understanding of the steps involved in building resilient, highly available processes
- Provides cost-effective access to proven techniques, methodologies and intellectual capital from IBM
- Helps you make informed cost/benefit decisions about required levels of availability
Drawing on years of experience and knowledge in building high availability systems, this service is designed to optimise your availability and overall resilience by assessing the contribution that your business practices and processes can have on availability. You get a "case book" of recommended practices that highlight key business processes that can impact availability, recommended practice examples, and a project plan for enabling process transformation.
