Hardware maintenance services

Simplify management, cut costs and boost performance with onsite and remote hardware maintenance services from IBM.

Imagine enjoying the simplicity of single-point accountability the next time you have to deal with frustrating—and often costly—hardware problems. The IBM Hardware Maintenance Services portfolio makes this a reality by offering a range of customizable hardware support services for IBM and multivendor systems to help you resolve hardware issues quickly and conveniently.

IBM Hardware Maintenance Services can help you:

What we offer

Hardware Maintenance Services-maintenance enhancements-microcode support

Enhancing high availability through preventative maintenance across IBM platforms

Maintenance Services for IBM servers and storage

Support is available to you from normal weekday business hours through to complete 24 x 365 cover to match your business needs.

Maintenance services for non-IBM servers and storage

Support for HP, Sun, and for many other non-IBM products including storage and SAN, networks, printers, ePOS, ATMs, CISCO, and Symbol

Managed Maintenance Solutions (MMS) for Cisco Products

A comprehensive network support solution for Cisco products from IBM.

Relocation Services

IBM and multi-vendor hardware installations, relocations, data centre consolidations, decommissioning and critical hardware skills cover

ServicePac for Maintenance of HP Server Products

Maintenance services for HP servers delivered by IBM and available from your IBM Business Partner or reseller

ServicePacs for Printers - InfoPrint Solutions Company

Keep your printers up and running 24x7 with ServicePac for warranty maintenance options.

ServicePacs for Warranty and Maintenance Upgrades

Pre-packaged support services delivered by IBM and available from your IBM Business Partner or reseller


We're here to help

  • Kenneth Berry

    Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI