Enhanced Technical Support

An integrated, proactive approach to improving system availability
and controlling costs

Service detail

Enhanced Technical Support is designed to provide an integrated, proactive approach to support high-availability, complex IT environments. A designated team of technical support specialists can work as a remote extension of your IT staff. Using proprietary analytical tools, the team monitors your IT environment, including hardware, software and systems, and provides direction and advice based on ongoing reports.

Potential benefits include:

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  • Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI