IBM and Criticaleye

The boardroom community
 
Watch the latest Filmed Interview Series:
The challenges of the CEO


The Challenges of the CEO


The Criticaleye Filmed Interview Series, in association with IBM Global Process Services, is a collection of one-on-one interviews with current business leaders on the subject of 'Challenges of the CEO'. The interviews took place with either Jason Dies, General Manager Europe, IBM GPS or Sandy Khanna, Vice President, Global Practice Leader, F&A and SCM Services, IBM GPS in attendance, and explored the operational, strategic, cultural and personal challenges that the interviewees and their organisations are facing locally and globally. The candid answers captured in this series give a transparent insight into the mindset of leaders from some of the world's largest companies.

The series of interviews took place with Andrew Heath (Rolls Royce), Stephen Bates (BlackBerry), Ashok Vaswani (Barclays), Paul Budge (Bunzl), Simon Calver (Mothercare), Paul Molyneux (Sharp Europe), Paul Matthews (Standard Life), and Phil Smith (Cisco UK and Ireland).

Each interview can be viewed by selecting one of the above tabs.


Andrew Heath, President of Energy, Rolls Royce

Andrew Heath, President of Energy at Rolls Royce met with Sandy Khanna, Vice President, Global Practice Leader of F&A and SCM Services, IBM GPS.
Andrew shared his priorities on customer focus, the brand promise of delivering excellence and innovation, and operational efficiency.


Questions:

Q1. What are the biggest challenges you face as a Divisional CEO?
 

Q2. How important is it for an organisation to have a global culture?
 

Q3. In terms of operations, what should be handled globally, regionally or locally?

Q4. How do your expectations of change programmes differ in good and bad times?


Q5. How have advances in technology changed your relationship with customers?

Q6. How has your leadership style changed since becoming a CEO?
 

Q7. How do you balance the use of data with 'gut feel' in decision-making?
 

Q8. What are your key pieces of advice to upcoming CEOs?
 
 


Contact us


Miles Quinton

Sales Director
Global Process Services Europe



small gray image of world map