Converged communications services

Build business advantage with integrated voice, data and video environments designed for collaboration and productivity

Overview

There are more ways to communicate than ever before. And as those methods continue to proliferate, so does the need to integrate all of the communications technologies - whether voice, data or video - so you can improve productivity, facilitate collaboration, reduce costs and increase operational flexibility.

IBM Converged Communications Services provides a portfolio of consulting, integration, deployment and management services to build integrated communications and networking environments that can help you:

Increase productivity with innovative collaborative environments using voice, data and video
Reduce costs by streamlining networks and network management support
Support a mobile workforce and distributed operations
Transform legacy call centers into multichannel contact centers for improved customer service

IBM's deep expertise gained from large-scale converged communications network and solutions deployments — including our own very large scale deployment — our ability to create end-to-end infrastructure and software solutions, and proven global delivery method and IBM Reference Architecture help you to achieve converged communications solutions that meet your immediate and long-term business objectives and establishes a platform for future growth. IBM's vast experience in deploying converged communications networks and solutions can help you save time, reduce implementation costs and lower the total cost of ownership.

What we offer