Overview
IBM Managed Business Process Outsourcing (BPO) offers you innovative options to combine process, people and technology in outsourced delivery models that create real business value. Our unsurpassed global delivery expertise and infrastructure provide solutions for your industry across major business process areas.
- Customer Relationship Management
- Finance and Administration
- Human Resources
- Procurement and Supply Chain Management
Outsourcing your business processes with IBM can help your company address a range of needs through a variety of delivery models:
- Achieving cost savings
- Driving business model change
- Enabling strategic transformation
IBM Business Process Outsourcing (BPO) service can deliver continuous improvement of processes, applications and infrastructure. Through our subsidiary,IBM Daksh (IN), we provide improved efficiency and customer satisfaction, targeting reduced costs.
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What We Offer
Business Process Services
Outsource high-volume transactional processing activities
Business transformation outsourcing
To effect major change, traditional outsourcing is not enough
Customer relationship management (CRM) outsourcing
IBM's globally-delivered CRM outsourcing processes and technology resources help increase revenue, reduce costs and enhance customer loyalty.
Procurement services
Drive greater savings to the bottom line through IBM Procurement Services.
Supply chain management (SCM) outsourcing
Drive business results through continuous strategic improvement of your company’s supply chain operations with IBM supply chain outsourcing.
Supply chain visibility
Take control of your global supply chain with IBM's help.
