Banking
Whether they operate in growth or major markets, banks around the world are facing new pressures and prerogatives. IBM Global Process Services offers solutions for both. We draw on deep industry experience and broad process expertise to help many of the world's leading banks become more customer-centric, reduce complexity and manage risk. Learn more about how we can help your banking enterprise.
IBM Business Process Services for banking provides targeted outsourcing capabilities for the front- and back-office needs of retail banks, including core banking services, credit card services and mortgage services. Specific areas of focus include:
- Customer acquisition and care
- Customer marketing and analytics
- Product and card servicing
- Mortgage and other lending processing, including software platform for mortgage origination and servicing
- Collections
- Fraud and risk management
IBM Global Process Services banking solutions leverage the outsourcing leadership and experience of IBM. With a network of delivery centers around the world, we manage business processes for some of the world’s most recognized banks—and the local bank around the corner—enabling them to respond to the challenges and opportunities facing banks today.
Contact us
Sandy Khanna
Global Process Services
Vice President, Global Process Services - EMEA
Marco Vergani
Global Process Services
Vice President, Global Process Services - Europe
Gary Slade
Global Process Services
Vice President, Global Process Services - UK
