IBM Global Business Services
The 2012 IBM Global CEO Study
How are CEOs responding to the complexity of increasingly interconnected organisations, markets, societies and governments - what we call the connected economy? What specific changes do they plan to make within their organisations? Where do CEOs see the greatest opportunities to differentiate and lead? And what external forces are demanding their attention today? To find out, we spoke with more than 1,700 CEOs, general managers and senior public sector leaders from around the globe.
This study is the largest of its type ever undertaken. It is the newest in the IBM C-suite Study series and a comprehensive collection of thought leadership, informed by and intended for senior business leaders.
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Institute for Business Value
Leading edge practical insight and thought leadership for business executives.
Application Management
Transform application development and maintenance for lower costs and improved service quality.
Industry expertise
Apply the depth of IBM's industry expertise in both business and technology to help you create value in your organization.
Mid-Market expertise
Innovation and affordability to enable growth.
Functional expertise
Harness the breadth of IBM's business, application and technology consulting expertise to address your most pressing challenges across the functional disciplines.
Case studies
Case studies - Latest
- Essex County Council (628KB)
- Southwest One transforms customer service (647KB)
- A new approach to capturing value through Return on Investment (929KB)
- Southwest One (643KB)
- Animal Health (289KB)
- Ryanair (989KB)
- Ryanair video
- Co-operative Financial Services (488KB)
- Coventry City Council (694KB)
- Cov Jam
Researching complex services
Are you interested in driving innovation through services? IBM is a founder member of the Cambridge Service Alliance, whose Service Innovation conference will take place on September 21, 2011.
