By creating an on demand operating environment, designed with open standards for ease of integration, insurers can implement new capabilities and the associated enabling technologies with significantly less effort.
The future of financial services: Intelligent growth
In this paper, the IBM Institute for Business Value presents six key competencies and corresponding case studies to guide companies through an assessment of their current strengths in preparation for the future financial services marketplace.
Boosting shareholder value in the insurance industry
Significant gaps exist between insurance companies' market values and their true economic values. How can executives allocate capital to value-creating activities and sustain this process throughout an organizstion?
Leveraging knowledge management across strategic alliances
Alliance building has several stages, and the manager who leverages his organisation's knowledge through each stage creates the foundation for a successful partnership.
Companies are placing procurement systems on the web to cut costs and to avoid order errors
E-procurement systems have substantially reduced requisition costs and increased internal efficiencies. But the true benefits result from incorporating procurement into a supply chain strategy and building stronger linkages to suppliers and electronic marketplaces.
Electronic billing: capitalise on your corporate strengths
Electronic bill presentation and payment (EBPP) has reached a point where companies no longer ask whether they should take strategic advantage of this billing process. They are asking, 'How?'
Faced with the increasingly complicated and changing marketplace, companies of all sizes are finding that two companies working together can often be better than one company competing alone.
Can your customers hear you? The noise can be deafening
Over the last decade, the steady flow of communication along the information superhighway has risen to tidal wave proportions. Today, online consumers are deluged with an unrelenting stream of electronic communications. Advertising envelops every major Internet search engine.
With the insurance industry facing ongoing consolidation, combined with increasing commoditization of core products, there is increasing emphasis on developing new products that innovatively meet customers' evolving and diverse financial needs.
Segmenting the high net worth market to serve it better online
While today's newly emerging high net worth (HNW) segments require different degrees of personalisation and service, all require access to their finances when, where and how they want.
