Business process, meet your new contractors

Disruption is now ubiquitous across industries. Formulas to improve productivity via functional optimization and renovation of legacy systems is no longer sufficient.

Businesses are under pressure to innovate and redesign their operating models to deliver continued cost reduction and improve customer experience. But they are struggling to understand where to focus, how to start, and what technologies to deploy.

Sometimes, you need outside help. Companies must fundamentally rethink how to run their business with new fully-digitized processes. To focus on continued cost reduction and exceptional customer experience you’ll need to adopt an inventive outsourcing approach.

Let us help you run digitized and automated business processes, augmented with analytics and AI, to deliver value beyond efficiency. Explore the links below to learn more about our offerings.

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Case studies

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A global education company automates finance operation at scale

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IBM is using robotic process automation (RPA) to reinvent its multi-billion dollar procurement operations

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Ernst & Young transforms employee experience with artificial intelligence (AI)

Meet our experts

Dr. Chitra Dorai

Dr. Chitra Dorai

IBM Fellow, VP, CTO – Cognitive Services

Chris Moye

Chris Moye

VP & Sr. Partner, Global Enterprise Transformation

Jason Kelley

Jason Kelley

General Manager, Blockchain Services