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Industries


IBM Global Process Services offers a range of solutions for industry-specific processes. Whether your enterprise is a bank that needs to get better at managing risk, a government looking to better serve your citizens, or a telecom provider trying to limit customer churn, IBM Global Process Services has the relevant expertise and experience to optimize the business processes that directly impact your bottom line. Learn more about what we're doing in your industry.


Airlines

Airlines

BPO helps airlines optimize processes and enhance customer satisfaction.

image juxtaposition of hands operating a machine and foreign currency

Banking

IBM now provides Banking BPO through a strategic partnership with Concentrix.


Electronics

Dynamic value chains that deliver innovative products and services

buildings

Government

IBM now provides Government BPO through a strategic partnership with Concentrix.


image juxtaposition of medical staff reading X-Rays and microscopic elements

Healthcare

IBM now provides Healthcare BPO through a strategic partnership with Concentrix.

image juxtaposition of aerial view of houses and man in his office on the phone

Insurance

IBM now provides Insurance BPO through a strategic partnership with Concentrix.


image juxtaposition of hands operating a smartphone and telecom ports

Telecom

Customer acquisition retention and management services.


We're here to help


Contact your local IBM Global Process Services representative.