There is so much riding on your infrastructure, so knowing that you have technical support to meet your unique needs is really important. Using the Technical Support Self-Assessment Tool is a good first step to help you identify ways to improve the management of this support.

Spend five minutes now to take the online assessment and instantly receive a personalised graph identifying potential gaps within the hardware, software, and managed support areas.

You can choose to have an IBM representative call you to discuss the results and help you with the next steps towards improving your technical support.

Take the self-assessment now