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IBM CEO sees growth topping industry rate

IBM will grow faster than the industry average by expanding its market share and tackling new services opportunities, said CEO Sam Palmisano. IBM is specifically aiming to capture more large business process transformation deals with its large services arm.
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Article in Reuters, 19 May 2004
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IBM will grow faster than the industry average by expanding its market share and tackling new services opportunities, said CEO Sam Palmisano. Companies looking to outsource non-core operations such as supply chains, accounting, and human resources contribute to a $500 billion market. IBM is specifically aiming to capture more of these large business process transformation deals with its large services arm. "We now believe that the boundaries of this industry are expanding," said Palmisano.

Business process activities are now being transferred outside of the company in the same way IT operations started to get outsourced 12 years ago, said Schwab SoundView Capital Markets analyst John Jones. He said IBM is increasing its expectations that corporate spending will pick up. "In this environment where things are growing, we're optimistic that IBM will take advantage of those circumstances and will continue to outperform our competition," said Palmisano.

Copyright 2004 INFORMATION, INC.


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