These contracts are for New Zealand clients only. View other country contracts (US).

IBM Customer Agreement (ICA)

Agreement for Exchange of Confidential Information

IBM Software Support Handbook

Attachment for Support and Maintenance of IBM

Sales Quotation Agreement

Services Descriptions

Infrastructure Security Services - Managed Security Information and Event Management

Third Party End User Licence Agreements (EULA)

IBM Customer Agreement (ICA)

IBM Customer Agreement (ICA) ICA12-1INT (296KB)

IBM Customer Agreement

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Agreement for Exchange of Confidential Information

Note: The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other.

IBM Agreement for Exchange of Confidential Information AECI V2.0 (15KB)

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IBM Software Support Handbook

IBM Software Support Handbook

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Attachment for Support and Maintenance of IBM Security Products

Attachment for Support and Maintenance of IBM Security Products INTC-8498-00 (72.6KB)

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Sales Quotation Agreement

Sales Quotation Agreement INTC-8131-02 (87.7KB)

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Managed Security Services General Provisions - Services Description

Managed Security Services General Provisions - Services Description - I126-8484-EN-04 (749KB)

Managed Network Security Services

Managed Network Security Services - Services Description - I126-5942-EN-04 (307KB)

Services Descriptions

IBM Infrastructure Security Services NZ - Managed Network Security Services SCD3704-01 (445KB)

IBM Managed Security Services - Statement of Work NZ INTC-8453-00 (26.8KB)

IBM Managed Security Services (Cloud Computing) NZ – Hosted e-mail and Web security - Express Managed e-mail Security INTC-8581-01 (117KB)

IBM Managed Security Services (Cloud Computing) NZ – Hosted e-mail and Web Security - Express Managed Web Security INTC-8608-01 (69KB)

IBM Managed Network Security Services - Service Description SCD3704-02 (531KB)

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Infrastructure Security Services - Managed Security Information and Event Management

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Third Party End User License Agreements (EULA)

THIRD PARTY END USER LICENSE AGREEMENTS (“EULA”) ARE MANAGED AND MAINTAINED BY EACH VENDOR AND ARE IN ADDITION TO THE SPECIFIC TERMS AND CONDITIONS PROVIDED IN MANAGED SECURITY SERVICES - SERVICES DESCRIPTIONS.

As applicable, you agree to be bound by the terms and conditions set forth in the EULA(s), which are made available for review at:

Check Point Products:

https://www.checkpoint.com/support-services/software-license-agreement-limited-hardware-warranty/

Palo Alto Products:

https://www.paloaltonetworks.com/​content/dam/paloaltonetworks-com/​en_US/assets/pdf/datasheets/​support/EULA-PANW-END-USER​-LICENSE-AGREEMENT.pdf (PDF, 297KB)

For Juniper Products:

http://www.juniper.net/support/eula.html

For Cisco Products:

http://www.cisco.com/c/en/us/​td/docs/general/​warranty/English/EU1KEN_.​html?referring_site=​RE&pos=1&page=​http://www.cisco.com​/c/en/us/td/docs/security/vpn_client/​anyconnect/anyconnect30/license/​end_user/clientlicense.html

For Fortinet Products:

https://www.fortinet.com/doc/​legal/EULA.pdf (PDF, 80KB)

For FireEye Products:

https://www.fireeye.com/company/legal

For Trend Micro Products:

Trend Micro - EN- ENGLISH MULTICOUNTRY - SMB-ENTERPRISE EULA (MAY 2015).pdf (95KB)

For Websense Products:

Websense EULA.pdf (249KB)

For Qualys Products:

www.qualys.com/docs/eula.pdf (182KB)

For Kali Products:

www.kali.org/EULA.txt

For Intel Products:

www.intel.com/content/dam/​support/us/en/​documents/boardsandkits/​NUC5i7RYB_NUC5i7RYBR_​TechProdSpec.pdf (1.6MB)

Such EULA(s) are solely between you and the third party services vendor.

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