Application Management Services

Thrive in today’s global, mobile and social environment
with a new generation of services

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Widespread adoption of social and mobile technology is having a profound impact on how companies interact with customers, employees and stakeholders across the supply chain. A more connected marketplace has made managing business more complicated. Massive amounts of data now available to the business is both a problem to address and an opportunity to pursue. These changes are forcing enterprise-wide digital transformation with technology moving from solely a back office support function to a critical interaction point. The standard approaches to application development and management no longer suffice as the message to be more agile and deliver solutions faster with higher quality outcomes at a lower price - is now stronger than ever.

IBM Application Management Services brings together an industrialised, globally integrated approach with distinctive analytics capability and leading automation to help companies strategically manage their application portfolios in support of business goals. The status quo has never been our mode of operation - nor our clients. For those seeking to thrive in today's dynamic global and mobile environment, we invite you to visit this site often and learn how our results driven innovations empower teams to outperform productivity, quality and time to market expectations.

IBM Accelerators

Wondering where to start? Or how to go faster? IBM can help your organisation transform its application management capabilities through short engagements that deliver immediate value.

Application Portfolio Assessment

Are you looking to increase the synergy and performance of your Application Portfolio while reducing maintenance costs? IBM can assess your application portfolio and provide a roadmap that will guide future application investments. The assessment will prioritise applications based on their ability to meet business needs, allowing your organisation to identify and support valuable applications, consolidate multiple applications and retire applications of little value.

Application Testing, Assessment and Strategy Accelerator

Our application management capabilities can be engaged to assess the maturity of your test environment against industry standards. The engagement identifies potential areas of improvement to the test process and focuses on development of business justification for future investment including innovation to reduce business risk, life cycle development schedules and cost, while drastically improving overall service quality.

Application Management Services

Accelerate responsiveness to business needs through innovative global delivery

Apply a patented method of process automation and standardiasation for application development, enhancements, testing and maintenance.


Realise New Levels of Agility through Modernisation

Mitigate the risk involved in modernising critical and often complex applications.

Next Generation Testing Drives Transformation

Evolve your testing strategy to adopt a total quality approach.


Improve agility and time-to-value in your application development and maintenance

Unlock business value by optimising your application portfolio and aligning it to business priorities.

IBM C-Suite Studies

2013 Connect More Study
Cross section view into the findings of our CEO, CMO and CIO Studies. Find out how organisations can connect more effectively to support CEOs’ top priorities.

2012 IBM Global CEO Study
Over 1700 interviews with CEO's from across the globe. Find out what they see as their biggest challenges.

2011 IBM Global CMO Study
Over 1,700 face-to-face interviews with CMOs! Find out what's on the minds of today's Chief Marketing Officers.


2011 IBM Global CIO Study
The Essential CIO


2010 Global Chief Executive Officer Study
"Capitalising on Complexity"


2010 Global Chief Financial Officer Study
"The New Value Integrator"


2009 Global Chief Supply Chain Officer Study
"The Smarter Supply Chain"

Client success

Application Management Services SBI Sumishin Net Bank focuses on customers with help from IBM Application Services
Japan's first full Internet bank shortens time-to-market and improves efficiency.


Application Services IBM Application Services gets things moving for Stockholm
Swedish Road Administration crosses barriers with best-of-breed technology.


IT Application Management IBM Application Services helps transform IT for Norwich Union
New IT model reduces costs and increases productivity.


Application Lifecycle Management IBM Application Services delivers e-procurement solution for CSI Piemont
Italian regional government reduces purchasing time and costs.


International Truck drives growth and business value with an optimised IT strategy.

Why IBM?

Featured innovation

  • IBM SAP Application Management Services (AMS) moves beyond traditional “break/fix” application services to provide transformational services that help reap the full benefits of SAP investments while lowering operating costs.