A
- Application security assessment
Provides a review of your custom applications to determine security weaknesses.
B
- Business impact analysis
What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.
C
- Call Centre Continuity Services
Provides backup and recovery services for your IBM and multi-vendor IT, and your networks, to help you protect and recover critical data and technology.
- Contingency planning assessment
You face greater potential harm to your company from any single disaster. IBM can perform an independent assessment of your ability to cope with a crisis, such as a flu pandemic, to help you identify gaps and develop action plans to mitigate exposures.
- Converged communications services - IP contact center
Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
- Converged communications services - IP telephony
IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
- Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
- Converged communications services - unified messaging
IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.
D
- Data Center Strategy
Multi-site strategy services in support of the number, location and resiliency of your data centers.
- Data centre global consolidation and relocation enablement
Develop a data centre approach that optimises availability, scalability, recoverability and agility, while lowering risks during data centre consolidations
E
- Emergency response system
Offering a wide range of incident response, preparedness planning and forensic analysis services.
- Enhanced Technical Support
Takes and integrated, proactive approach to improving system availability and controlling costs
- Enterprise Network and Communications Strategy and Planning
Defining communication strategies to help achieve your business objectives.
- Express managed protection services for server
Help solve your security problems with affordable, 24/7 protection for your servers
- Express Managed Security Services for e-mail security
It's time to enhance security and manage your e-mail. Express Managed Security Services for e-mail security is designed to help intercept spam, viruses and malicious code before they hit your network.
- Express Managed Security Services for Web security
While it's important to keep unwanted material from entering your network, it's also critical to prevent employees from accessing inappropriate Internet content, whether or not the access is deliberate.
- Express multi-function security bundle
Streamline security costs and meet government and industry compliance requirements without sacrificing protection with six layers of preemptive network security from a single solution.
- Express PCI Assessments
Leave the headache of PCI compliance to the experts at IBM.
- Express penetration testing services
Safely identify vulnerabilities in your network before they are exploited
H
- Hardware Maintenance Services for non-IBM Storage Products
Flexible maintenance solutions for your multivendor environment.
- Hardware Maintenance Services - maintenance for non-IBM Products
Delivering comprehensive multivendor maintenance services
- Hardware Maintenance Services - maintenance for non-IBM Products - managed Maintenance Services for non-IBM logo Brocade Products
Take advantage of a one-stop source for comprehensive support of Brocade storage products, regardless of logo , which can help you improve IT flexibility, enhance storage system availability and control hardware maintenance costs
- Hardware Maintenance Services - maintenance for non-IBM Products - managed Maintenance Services for non-IBM logo Brocade Products
Take advantage of a one-stop source for comprehensive support of Brocade storage products, regardless of logo , which can help you improve IT flexibility, enhance storage system availability and control hardware maintenance costs
- High density computing data center readiness assessment
IBM Data Center and Facilities Strategy Services - high density computing data center readiness assessment can analyze a data center facility’s capacity to support high density technology and inform a client’s next steps for ensuring adequate power supply and cooling capabilities.
- Hosted security event and log management from IBM
Improve your security posture by streamlining event and log management
I
- IBM Implementation Services for p5 and Power Systems (System P) LPAR
Helps you plan and install logical partitioning on your new or existing p5 or Power Systems (System P) servers.
- IBM IT Facilities Assessment, Design and Construction Services - integrated rack solution for high density computing
An integrated rack solution from IBM combines data centre solution planning, rack design and implementation to minimise the risk associated with implementing a new data centre.
- IBM Juniper Alliance
Enabling Business Transformation to Drive Innovation and Value
- IBM Migration Services - for eServer p5 and System P LPAR
Facilitate a migration planning session to discuss: the current computing environment, expectations for the system, hardware & software configuration for the planned system, the final system configuration definition & the planed methodology for the migration of AIX on logical partitions
- IBM Proventia Network Anomaly Detection System (ADS)
IBM Proventia Network Anomaly Detection System (ADS) is a network behaviour analysis system designed to enhance your network intelligence and security by auditing network flow data from existing infrastructure devices.
- IBM System p services
IBM System p is designed to deliver reliable, cost-effective solutions for commercial and technical computing applications in the entry, mid-range and high-end UNIX segments.
- IBM System x services
The IBM System xservers, featuring the IntelXeon processor, are designed to provide outstanding availability and price/performance capabilities that help better manage and provision your IT environment.
- IBM System z services
IBM System z services are designed to support the implementation of your zSeries server hardware and software.
- IBM Threat Mitigation Services - FMT Octopus
IBM Threat Mitigation Services - FMT Octopus helps financial institutions, airlines and other e-commerce organisations prevent fraud and mitigate online risks - from the front end.
- Implementation Services for Linux Distributions
Learn how this service can help you implement Linux enterprise distributions and also provide Linux training for your staff.
- Implementation Services for Linux High Performance Computing Clusters
Learn how this service can help you implement Linux High Performance Computing clusters and also provide Linux training for your staff.
- Implementation Services for Linux Server Consolidation
Learn how this service can help you implement Linux enterprise distributions, plus provide in-depth planning for your Linux servers.
- Implementation Services for System p - Advanced POWER Virtualization
Use virtualisation technology to improve system utilisation, reduce costs, decrease complexity and free up resources.
- Implementation Services for System p - AIX 5L
Reap the benefits of quick and effective installation of IBM System p servers and the IBM AIX operating system.
- Implementation Services for System p - HACMP
Boost server availability and reduce the risk of business disruption with a quick and effective installation of IBM HACMP software on your IBM System p servers.
- Information Security Assessment
Provides a comprehensive evaluation of your security posture.
- Internet Scanner
Internet Scanner vulnerability assessment application helps provide the foundation for effective network security for your business.
- Internet Security Systems security platform
An overview of the ISS security platform
- IT Lifecycle Management and Governance Services - service management implementation
This services can help you assess, define and implement an integrated set of systems management tools based on industry-leading software, process automation and the IT Infrastructure Library (ITIL) best practices.
L
- Linux services
It's fast, reliable, easy to customise and efficient at managing computing resources. Linux is also 'open source' software, and is distributed under the GPL (GNU General Public License), which is what distinguishes it from other major systems.
M
- Managed and Monitored Firewall Service
Real-time management 24/7/365 of your firewalls, delivering customised protection.
- Managed Intrusion Detection and Prevention Service
Comprehensive protection for your networks and servers. Help blocking unauthorised access.
- Managed Maintenance Solution
A single focal point to help simplify maintenance in your multivendor environment.
- Managed Maintenance Solutions (MMS) for Cisco Products
A comprehensive network support solution for Cisco products from IBM.
- Managed Protection Services
Managed Protection Services for your networks, servers and desktops.
- Managed security - Manage it for me
We can help you assess, prevent, detect and respond to information security risks that threaten your business. We can help you evaluate current security, detect misuse and violations, respond to incidents and implement changes to improve your overall defenses.
- Migration Services
Because of skill or resource limitations, you may want IBM assistance with migration of your operating systems, applications, data or hardware upgrades. IBM provides services to help get your systems up and running quickly.
- Migration Services for tape systems
Access the resources and expertise you need to help simplify your migration to new tape technology and minimize the risk of business disruption
N
- Networking strategy and optimisation services - network application optimisation
Enhance the performance of applications across the network through detailed analysis and profiling designed to identify problems, remove performance roadblocks and provide a roadmap for successful deployments.
- Networking strategy and optimisation services - network infrastructure optimisation
Improve the performance of your networking infrastructure while enhancing your ability to control costs.
- Network Integration Services for Campus and LAN
Our services can provide physical design, integration and implementation services to organisations that require flexible, robust and resilient networking infrastructures.
- Network Integration Services for Data Center Networks
Establish flexible, robust and resilient data center networks.
- Network Integration Services for Data Centre Networks - Private Optical Networking
Helping to protect the availability of your most critical business asset - your data.
- Network Integration Services for Wide Area Networks - Application and Network Performance Optimisation
Improve the performance of your applications and networks delivered across a Wide Area Network
- Network Security
IBM's Networking Services help you to defend assets and operate safely. Utilising experience and intellectual capital as well as a comprehensive set of offerings, IBM can help dramatically reduce risk and exposure within today's interconnected world.
O
- Onsite data protection
Facilitate greater business resilience with onsite data protection
- Optical Networks
IBM can deliver comprehensive solutions for high-speed, high-availability networking to improve performance, optimise IT investments and enhance customer service.
P
- Payment card industry PCI assessment service
We can help you achieve security best practices that meet the requirements of the payment card industry standard.
- Penetration Testing
Discover the vulnerabilities in your information security.
- Physical workplace recovery
If a disaster rendered your facility unavailable, where would you recover your business operations? Where would your people go? We can provide alternative facilities to enable your central or distributed workforce to regain access to information and maintain productivity.
- Pre-emptive security
Manage on-line threats with confidence.
- Proventia Desktop Endpoint Security
Overview of Proventia Desktop Endpoint Security
- Proventia mail filter
IBM Proventia mail filter monitors the content of your e-mail traffic in order to eliminate spam and block undesirable or illegal content.
- Proventia Management SiteProtector
Proventia Management SiteProtector enables you to effectively manage, monitor and measure your enterprise security.
- Proventia Network Enterprise Scanner
Proventia Network Enterprise Scanner is a vulnerability protection system for your entire network.
- Proventia Network Intrusion Prevention System
An overview of the Proventia Network Intrusion Prevention System
- Proventia Network Mail Security System
Proventia Network Mail Security System provides pre-emptive protection and spam control for your messaging infrastructure.
- Proventia Network Multi-Function Security
Overview of Proventia Network Multi-Function Security
- Proventia Server Intrusion Prevention System (IPS)
Proventia Server Intrusion Prevention System (IPS) offers multi-layered protection for Windows and Linux servers, designed to keep data and applications reliable, available and confidential.
R
- RealSecure Guard 10/100
RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.
- RealSecure Network Gigabit
IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.
- RealSecure Server Sensor
IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.
- Recovery options for IBM technology
What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.
- Remote data protection
Protect distributed data with a robust, security-rich backup and recovery system
- Remote data protection express
A managed service that helps to automatically protect business critical data on Servers and PCs. Data is backed up securely over an existing network connection to an IBM data center.
S
- Sarbanes-Oxley Act compliance services
We can help you achieve security best practices that meet the requirements of the Sarbanes-Oxley Act
- SCADA security best practices
IBM can help ensure you have no disruption of service and provide online security of your SCADA networks and process management systems.
- Scalable modular data centre
Build and rapidly deploy scalable modular data centres at reduced cost
- Security Enablement and Vulnerability Management - Express Penetration Testing Services
Safely identify vulnerabilities in your network before they are exploited
- Self enablement portal
Providing multichannel end user support to help enhance satisfaction and productivity
- Server and storage implementation services from IBM (customised)
Our focused implementation and hands-on training services can help you install, configure and exploit the capabilities of your IBM product in a complex environment, speeding deployment and accelerating your return on investment.
- Server Services
IBM Managed Hosting - server services are designed to provide skilled assistance with the installation of client- and IBM-owned servers, plus options to provision, configure and manage those servers for you on an ongoing basis.
- ServicePac for post-warranty maintenance agreement
Keep your systems up and running 24x7 with ServicePac for post-warranty maintenance agreement.
- ServicePac Implementation Services for BladeCenter and System x
Offers a flexible means of engaging IBM Services Professionals to help you get your systems up and running quickly
- SiteProtector Reporting Module
SiteProtector Reporting Module offers graphical management reporting capabilities, empowering IT administrators to credibly convey security status and demonstrate return on investment.
- SiteProtector SecurityFusion Module
The SiteProtector SecurityFusion Module immediately estimates the network security impact of attacks, automatically alerts users to attacks that are successful, and de-emphasises attacks that failed.
- SiteProtector Third Party Module
The SiteProtector Third Party Module (2003) makes network security management more efficient, requiring fewer resources to detect, prevent and respond to threats.
- Software Maintenance for AIX operating systems
Maintain your AIX operating system through updates and 24/7 support
- Software Support Services - Custom Technical Support
Get the customised, personalised support you need to help cost-effectively manage your growing and increasingly complex IT infrastructure for peak performance - plus an assigned technical solutions manager who can provide proactive advice to help prevent performance problems
- Software Support Services for AS/400 Alert
Receive automatic notification of critical software problems and fixes for your AS/400®.
- Software Support Services - On-site Software Support
Software Support Services - On-site Software Support
- Software Support Services - Software Maintenance for iSeries
This service provides a one-year minimum contract for System i™ software maintenance support.
T
- Technology Assessment and Consulting Services for eServer Power Systems (System i) performance evaluation
The performance evaluation helps you monitor and identify system performance issues in order to support your business needs.
- Technology Assessment and Consulting Services for eServer Power Systems (System i) security evaluation
The security evaluation helps you to monitor and identify security threats to support your business needs.
- Telepresence Services
Providimg immediate communications and collaboration around the corner or across the globe.
- Thermal analysis for high density computing
Thermal analysis for high density computing is designed to help you identify, address and resolve heat-related issues in your computing environment.
- The Road to Converged Communications Workshop
Discover how to leverage converged communications technologies for your business.
- Total continuity program management
Do you have the skills and resources available to successfully execute an ever-changing continuity program? We can provide integrated business continuity solutions that allow you to focus on your core business.
V
- Video Communications - Desktop Video
Enhance productivity and reduce costs with a desktop video solution
- Virtual infrastructure access service
IBM virtual infrastructure access services, part of IBM end user services, helps you provide anytime, anywhere access to applications, information and resources.
- Virtual Server Services
- Vocera Communications System
Wearable instant voice communications.
W
- Warranty Services and Maintenance Options
Single-source hardware support for your multivendor environment
- Wireless Campus Services
Realtime access virtually anywhere on your premises can enable new solutions and ways of working that were not possible with fixed, desk-bound wired networks.
X
- X-Force threat analysis service
A security intelligence service that delivers customised information about a wide array of threats that could affect your network security.