Insights from the 2011 IBM Global CIO Study

The insights provided by Chief Information Officers around the world in 2011, show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new markets and offering new products and services. But to make the most of potential growth opportunities in today’s dynamic global marketplace, organisations need to find ways to address the “borders” that are currently impeding their workforces.

Based on the key capability gaps revealed in this study, we believe organisations should focus on three critical workforce imperatives: cultivating creative leaders, mobilising for speed and flexibility and capitalising on collective intelligence.

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Research and insights

Analytics: The new path to value
- Discover how the smartest organisations are embedding analytics to transform insights into action in an interactive report from the IBM Institute for Business Value in collaboration with the MIT Sloan Management Review
The new workplace: are you ready?
- Discover how changes in the way people work and technology are creating new opportunities for greater business value (617KB)
Defining a framework for cloud adoption. How common ground can help enterprises drive success with cloud computing
- Read the white paper (742KB)

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Case studies

Akzo Nobel balances IT efficiency with commercial agility
- Read how the world's largest paints and coatings company acted to boost revenues while consolidating IT resources and maintaining flexibility. (568KB)
Allied Beverage builds a consolidated IT architecture
- Learn how New Jersey's biggest wholesale distributor of wines and spirits achieved differentiation through superb customer service (568KB)
YES BANK cashes in on clever outsourcing
- See how one of India's fastest growing private sector banks controlled IT costs and maintained an infrastructure that is flexible for future growth (568KB)
MTN brings mobile banking to Africa
- Learn how one Africa's telecommunications leaders is shifting its focus to provide a range of financial services through mobile phones (568KB)
University of Warwick makes connections the smart way
- See how a collegiate academic department built an extensive enterprise system that provides secure online collaboration and identifies capable partners to tackle business opportunities (568KB)

Spotlight

2011 Global CIO Study -- The Essential CIO
- For a quick overview of the Study findings, read the executive summary (704KB)
Watson gets down to business
- See how IBM's Jeopardy! champion can be applied to solve business problems (US)
Wema Bank reaches customers in new ways
- Read how Nigeria's oldest indigenous bank created a responsive IT platform, and strengthened its brand appeal through new services (568KB)

Peterborough puts sustainability on the map
- Discover how this English city is enabling citizens to make smarter decisions about resource use while allowing utilities, government and businesses to share information for the first time (568KB)

Videos

IBM 2011 Global CIO Study presented at the 2011 NZ CIO Summit

Watch Ross Pearce from IBM Global Business Services present the results of the IBM 2011 Global CIO Study at the 2011 NZ CIO Summit on 27 June.
- Watch the video
- Download the presentation from this event (PPT, 2.54MB)
The Essential CIO

Matt English presents an overview from an A/NZ perspective
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The Leverage mandate for CIOs
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The Transform mandate for CIOs
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The Pioneer mandate for CIOs
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The Expand mandate for CIOs
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IBM 2011 Global CIO Study presented at the 2011 NZ CIO Summit

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