The reputational risk and IT connection

How security and business resilience can protect business value

IT is like the heart pumping blood to the whole body; any failure could threaten the whole organization’s survival.”  IT manager, French IT and technology company. “Underestimating the cost of reputational risk greatly exceeds the cost of protection. Proaction is preferable to reaction.”  Finance director, U.S. bank. “Technology is an amplifier in all it touches, for better and worse. If we use it, we must manage it rigorously.”  CIO, Barbados professional services firm.

More than 400 respondents in 23 industries across the globe agree: managing reputational risk is crucial to their business, and managing IT risk is a major part of their efforts.

Learn what these respondents are doing — and what they’re overlooking — in the 2012 IBM Global Reputational Risk and IT study report. This report includes:

Get your copy of the study report

Get the IT guidance you need to protect the reputation of your organization.Register to get your copy

How Technical Support can shape the reputation and value of your company

Based on the findings of the “Reputational risk and IT” study, it came out that executives identified Technical Support (68 percent) as an IT function where reputational risks are high.

A number of best practices for improving reputational risk management have been identified with top of the list “Be proactive rather than reactive”.


Technical Support Services provides you with a set of offerings to proactively response to your needs in risk management
i.e. personalized Enhanced Support, Global Total Microcode Support and support of your entire IT infrastructure to list some of them.

Add your voice to the discussion!

Take 5 minutes to complete our open web survey on reputational risk and IT. Not only will you be adding your insights to those of other participants, you can also use the survey’s questions to evaluate your own reputational risk management efforts. When you complete the survey, you’ll automatically receive a complimentary analysis in early 2013 of what promises to be one of the biggest reputational risk surveys ever.

We value your views on this important matter.Take the reputational risk survey now.Take the survey.

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Webcasts

Live webcast Oct 11, 2 PM EDT:
Reputational risk and resilience (link resides outside of ibm.com)

Join Richard Cocchiara, IBM CTO for Business Continuity & Resilience Services and learn how risk can impact the organization's strategic goals,and new IT Risk Spectrum recently introduced to identify IT risk to the business.


On-demand webcast:
How business continuity can shape the reputation and value of your company (link resides outside of ibm.com)

Pat Corcoran, IBM Global Business Development Executive, and Gary Juggins, IBM Senior Business Continuity Consultant, discuss the impact of business continuity on corporate reputation. Learn how to assess potential blind spots and leverage cloud to cost-effectively manage data and application resiliency.


On-demand webcast:
Security intelligence in your organization – learn how it delivers (link resides outside of ibm.com)

Andy Rose, Principal Analyst for Forrester’s Security & Risk group, and Dave Puzas, Global Marketing Executive for IBM’s Enterprise & Workplace Services group, discuss insights gained from the recent global technology adoption profile survey.


On-demand webcast:
Reputation risk and the security connection (link resides outside of ibm.com)

Andy Rose, Principal Analyst for Forrester’s Security & Risk group, Nick Hayes, Forrester Lead Researcher, and Dave Puzas, Global Marketing Executive for IBM’s Enterprise & Workplace Services group, examine insights and key points uncovered in the recent global survey on reputational risk and security intelligence.