These contracts are for Netherlands clients only. View other country contracts (US) .
IBM Customer Agreement (ICA)
Agreement for Exchange of Confidential Information
The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other. You may print this document, sign it, and return it to your IBM sales representative.
Attachment for Support and Maintenance of IBM Security Products
IBM Managed Security Services SOW
IBM Managed Security Services General Provisions
Services Descriptions
E-Mail Security (INTC-8581-01 NL) (107KB)
Firewall Management – Premium (INTC-8472-01 NL) (163KB)
Firewall Management – Select (INTC-8471-01 NL) (159KB)
Firewall Management – Standard (INTC-8470-00 NL) (154KB)
Hosted Application Security Services - Compliance Scanning (INTC-8841-02 NL) (265KB)
Hosted Application Security Services - Pre-Production Application Scanning (INTC-8839-02 NL) (274KB)
Hosted Application Security Services - Production Application Scanning (INTC-8840-02 NL) (264KB)
Hosted Mobile Device Security Management (INTC-8855-00 NL) (98KB)
Hosted SELM – Select (INTC-8478-02 NL) (152KB)
Hosted SELM – Standard (INTC-8477-01 NL) (125KB)
Hosted Vulnerability Management (INTC-8568-01 NL) (144KB)
Intrusion Detection and Prevention System Management – Select (INTC-8476-01 NL) (164KB)
Intrusion Detection and Prevention System Management – Standard (INTC-8475-00 NL) (155KB)
Managed Protection Services for Networks – Premium (INTC-8466-01 NL) (194KB)
Managed Protection Services for Networks – Select (INTC-8465-01 NL) (191KB)
Managed Protection Services for Networks – Standard (INTC-8464-01 NL) (173KB)
Managed Protection Services for Servers – Select (INTC-8474-00 NL) (145KB)
Managed Protection Services for Servers – Standard (INTC-8473-00 NL) (137KB)
Managed Security Services for Agent Redeployment and Reactivation (INTC-8638-01 NL) (36.9KB)
Managed VPN Concentrator (INTC-8605-01 NL) (149KB)
Non-IBM Products Provided by IBM – Out of Band Modems (INTC-8653-00 NL) (12KB)
Secure Web Gateway Management – Premium (INTC-8482-01 NL) (135KB)
Secure Web Gateway Management – Select (INTC-8481-01 NL) (132KB)
Secure Web Gateway Management – Standard (INTC-8480-00 NL) (131KB)
Unified Threat Management – Premium (INTC-8469-01 NL) (183KB)
Unified Threat Management – Select (INTC-8468-01 NL) (181KB)
Unified Threat Management – Standard (INTC-8467-00 NL) (167 KB)
X-Force Hosted Threat Analysis Service (INTC-8483-00 NL) (29KB)