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High availability assessment

This detailed assessment is designed to analyze the underlying causes of IT system outages, and help identify and mitigate your availability risks.

Service detail
Availability is the ability to minimise downtime, maximise up-time, and generally to provide a high level of service. What is your organisation's tolerance for downtime, and requirement for consistent up-time? Don't just react to availability problems: our detailed assessment can help you understand the underlying causes of outages, and identify and mitigate availability risks before they can cause unplanned outages.
 
Highlights
Delivers a structured, focused assessment that can be tailored to meet your specific requirements
Offers an independent evaluation of your overall availability architecture and management processes
Includes a detailed analysis of specific incidents to help you understand the underlying causes of your outages
Helps you identify areas of availability risk, the level of those risks, and recommends approaches to help mitigate the risks identified
Helps you make practical, informed decisions about your business information systems and invest in proactive measures to help meet your availability goals

Drawing on years of IBM experience and knowledge in performing high availability engagements, we’ve designed this service to offer a comprehensive assessment of your existing IT environment and its capability to achieve your high availability requirements.  Our skilled practitioners, equipped with specially-developed tools and questioning techniques, deliver this assessment in two parts:

  • Failure point assessment: to help identify root causes of outages
  • Process review assessment: offers a broad view of your IT system and helps expose availability risks and issues

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