Service detail
IBM application support services offer access to the extensive skills and expertise of IBM professionals for help implementing and running leading middleware, databases and Web applications. We help you design and build the right solution, integrate applications and run them efficiently.
Highlights
 |  | | Provide implementation and ongoing support for database and middleware applications |
| | | Accelerate time-to-market by providing technical expertise to address complex application launch issues |
| | | Reduce the need for you to acquire, train and retain technical staff skilled in database and middleware support |
Database services
Database support services are designed to provide expert help with setup and day-to-day management for a variety of popular database packages. Services include database software installation and configuration, plus troubleshooting, upgrade and patch installation, configuration changes, logfile rotation, pruning, archiving and performance tuning to help you optimise your Web site performance and end-user satisfaction. Supported database packages include:
IBM DB2®
Oracle
Microsoft® SQL Server
Sybase
Informix®
Middleware services
With access to the skills and expertise of hundreds of IBM professionals, middleware support services provide startup and ongoing management for more than 50 commercially available middleware packages. Implementation support includes middleware software installation and configuration. Steady-state support includes troubleshooting, upgrade and patch installation, configuration changes, logfile rotation, pruning, archiving and performance tuning to help you speed and simplify Web site implementation and focus on your core capabilities. Supported middleware packages include:
IBM WebSphere® Application Server
IBM WebSphere Commerce Suite
IBM MQSeries®
Microsoft Internet Information Server
BEA WebLogic
Interwoven OpenDeploy and Server
iPlanet Web Server
IBM HTTPD
Allair JRUN
iPlanet LDAP
IBM SecureWay® LDAP
Novell LDAP
Critical Path LDAP
Apache Web server
Our hosting services are designed for on demand business
IBM e-business Hosting offers a flexible array of scalable services that grow with your business and enable you to respond dynamically to a rapidly changing marketplace. The services are modular so you can choose what you need, when you need it. As your business requirements change or accelerate, IBM will work with you to build a services solution that is capable of addressing them.
For information on other Managed Hosting services from IBM, see:
