Improve productivity

Augment your capabilities where needed or let IBM manage some or all of your IT for you.

If you're like most CIOs and IT managers, you are getting used to delivering more to your clients while reducing costs. Today's economy makes it even more difficult. Improving your staff productivity or augmenting your capabilities with cost-saving solutions may be the answer to some of the challenges.

For example:

"A UK bookseller worked with IBM to renegotiate and rewrite their maintenance contract to cover their entire computing environment, including multi-vendor hardware and software. Support is now available 24x7 with 2-hour emergency response. IBM monitors the entire infrastructure from a UK data center and often resolves problems remotely. IBM improved service levels and lowered contract costs. The savings have been redirected to business expansion efforts."

"One of the top hospitals in the United States reduced in-house security costs by up to 55% when it engaged IBM Internet Security Systems to perform network security monitoring and management."

Explore where to begin:

You will probably want to start by looking for ways to improve the efficiency of your current staff.

• Identify opportunities to reduce service delivery costs by streamlining and automating manual tasks
• Improve service delivery management through systems management tools

Need more help to reduce staffing pressure? Augment your capabilities by letting IBM manage IT for you.

• Reduce telecom expenses an average of 15% in the first year and increase control over voice, data and wireless
• Improve infrastructure management and free up staff while reducing costs by 20% or more
• Save 5-40% in technical support costs for the total IT environment, including IBM and non-IBM servers, storage, and networking
• Realize greater IT end user support and energy savings with IBM virtual desktop solution
• Offload management of IT assets to cut costs and reduce regulatory risk
• Protect network assets and data from costly security breaches 24/7 with a guaranteed level of protection and cost savings up to 55%