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| | Improving customer relationships: Literature |
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Literature
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The Enterprise of the Future: IBM Global CEO Study - Telecom Industry Edition
Updated 13 Jan 2006
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Turning the corner: A road map for future success for mobile operators
Updated 20 Mar 2004
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Technology is not the trump card in the mass affluent wealth management game
Updated 11 Sep 2003
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Travel distribution 2007: The profitability constellation: Effective new patterns of travel distribution
Updated 09 Sep 2003
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Separating fantasy from reality: Identifying a viable, valuable wireless payment opportunity
Updated 10 Mar 2003
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Ten strategies for survival in the attention economy
Updated 24 Jan 2003
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Trade funds investment: Getting control and delivering value
Updated 02 Oct 2002
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